How do I fix Disney Plus error code 1026?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

Disney Plus error code 1026 is an error that can occur when trying to stream content on the Disney Plus app. This error code typically occurs when there is an issue with the Disney Plus servers or there is a problem with your internet connection. This error code can also occur if you are trying to stream content on a device that is not compatible with Disney Plus.

Other common searches for this error include:

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  • disney plus error code 1026

1. Check your internet connection

  1. In order to begin, open your web browser and browse to the Disney website.
  2. Once on the Disney website, click on the "Settings" link in the top left corner.
  3. On the "Settings" page, click on the "Connection" tab.
  4. On the "Connection" tab, you'll see a list of all the devices connected to your internet connection.
  5. In the "Usage" column, you'll see a number that represents how much data you've used on that device in the past month.
  6. In the "Ping" column, you'll see a number that represents how long it has taken for your device to send a request to the Disney website.
  7. If your number in the "Usage" column is high, or if your number in the "Ping" column is low, that means your internet connection is not working properly.
  8. To fix the problem, you'll need to take some steps to improve your internet connection.
  9. One step you can take is to close any programs you're not using, and make sure you're not using any add-ons or extensions that are affecting your internet connection.
  10. You can also try changing your router's settings, or connecting to a different internet provider.

2. Try restarting your device

  1. If your device is connected to the internet, try restarting your router.
  2. Restart your device.
  3. If you are using a USB cable to connect your device to the internet, try disconnecting and reconnecting the USB cable.
  4. If you are using a wireless connection, try restarting your device and your network.
  5. If you are using a 3rd party app to access Disney Plus, try restarting that app.

3. Update the Disney+ app

  1. Open the Disney+ app and sign in
  2. Tap the three lines in the top left corner
  3. Select "Settings"
  4. Under "General" tap on "Update Disney+ App"
  5. Enter your Disney+ account email and password and click "Update"
  6. Your app will now download the latest update. Once it's done, click "OK"
  7. If you experience any issues while updating your app, tap "Help" in the bottom right corner and select "Contact Us" from the menu.

Still not working? maybe try one of these options:

  1. Delete and redownload the Disney+ app
  2. Contact Disney+ customer support