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How to fix the error E-82000000 on a PS4?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The e-82000000 error code is a PlayStation 4 error that indicates that the system has been unable to connect to the PlayStation Network. This can happen for a variety of reasons, including server outages, internet connection issues, and more. This error code can be frustrating, but there are a few things you can try to get back online.

Users typically search for a solution by asking about:

  • ps4 error code e-82000180
  • e-82000000 ps4

1. Restart the PS4 in Safe Mode by holding the power button for 7 seconds until you hear a second beep

  1. Hold the power button for 7 seconds until you hear a second beep.
  2. When you hear the second beep, your PS4 has been in Safe Mode.
  3. From the main menu, select "System" and then "Restart."
  4. Your PS4 will restart and be in Safe Mode again.

2. Update the PS4 system software by going to "Settings" > "System Software Update."

  1. Go to Settings and select System Software Update.
  2. On the System Software Update screen, select Update from the menu on the left.
  3. On the Update screen, select Download and Install to begin the update process.
  4. The update process will start and will take a few minutes to complete.
  5. Once the update is complete, you will be prompted to restart your PS4.
  6. Once your PS4 has restarted, you will be prompted to update the system software again.
  7. To update the system software, select Update from the menu on the left.
  8. On the Update screen, select Install to begin the update process.
  9. The update process will start and will take a few minutes to complete.
  10. Once the update is complete, you will be prompted to restart your PS4.

3. Restore the PS4 system to default settings by going to "Settings" > "Initialization" > "Restore Default Settings."

  1. Select "Settings" from the main menu.
  2. Select "Initialization" from the menu.
  3. Select "Restore Default Settings."
  4. Select "Yes."
  5. Follow the on-screen instructions.

4. Rebuild the PS4 database by going to "Settings" > "Initialization" > "Rebuild Database."

-Select "Settings" from the main menu -Select "Initialization" -Select "Rebuild Database." -Enter your PlayStation 4's system IP address in the "Address" field and your PlayStation 4's administrative password in the "Password" field. -Click the "Start" button. -Wait while the PlayStation 4 rebuilds its database.

If the answers above didn't work then you should also try:

  1. Connect the PS4 to a TV or monitor using a different HDMI cable.
  2. Connect the PS4 to a different power outlet.
  3. Contact Sony customer support.