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This is the question: How to fix e-820402bc?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

E-820402bc is an error code that occurs when you are trying to connect to a certain website or server. This error code can be caused by a number of things, such as an incorrect DNS server, a firewall that is blocking access to the site, or a problem with the network connection.

Users typically search for a solution by asking about:

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  • e-820402bc

1. Restart your computer and try again

  1. Shut down your computer.
  2. Unplug your computer's power cord and any other devices that might be connected.
  3. Press and hold the power button for about 10 seconds until the shutdown process completes.
  4. Plug your computer's power cord back in and turn it on.
  5. If the problem persists, reinstall Windows.

2. Check for updates to your operating system and try again

  1. If you are using Windows 10, 8.1, 8, 7, Vista, or XP, open the Control Panel.
  2. Under System and Security, click Windows Update.
  3. On the Home page, under Recommended Updates, click Get updates.
  4. If you are using Windows 10, 8.1, 8, 7, Vista, or XP, click Get updates, and then click See all updates.
  5. Under Important Updates, click Get updates.
  6. On the Home page, under Recommended Updates, click Get updates.
  7. If you are using Windows 10, 8.1, 8, 7, Vista, or XP, click Get updates, and then click See all updates.
  8. Under Important Updates, click Get updates.
  9. On the Home page, under Windows Updates, click View Update History.
  10. On the History page, under Installed Updates, click e-820402bc.
  11. If the update is installed, the Status column will say Installed.
  12. If the update is not installed, the Status column will say Not Installed.
  13. Click Get updates, and then click Install updates.
  14. After the update is installed, the Status column will say Installed.

3. Uninstall and reinstall the program causing the error

  1. Click on the Start button
  2. Type Programs and Features in the Start Search bar
  3. Locate and click on the Uninstall Programs icon under Programs and Features
  4. Locate and click on the e-820402bc program that you wish to uninstall
  5. Click on the Uninstall button
  6. Follow the on-screen instructions to uninstall the program

4. Run a virus scan of your computer and try again

  1. Go to the Start Menu and click on All Programs.
  2. Click on the Windows Update icon.
  3. Click on the Check for Updates button.
  4. If there are any new updates available, they will be displayed.
  5. Click on the Install updates button.
  6. When the updates are installed, they will be listed in the Windows Update window.
  7. Click on the Restart now button.
  8. After the computer has restarted, check for updates again and click on the Check for Updates button.
  9. If there are any new updates, they will be displayed.
  10. Click on the Install updates button.
  11. When the updates are installed, they will be listed in the Windows Update window.
  12. Click on the Restart now button.
  13. After the computer has restarted, check for updates again and click on the Check for Updates button.
  14. If there are any new updates, they will be displayed.
  15. Click on the Install updates button.
  16. When the updates are installed, they will be listed in the Windows Update window.
  17. Click on the Restart now button.
  18. After the computer has restarted, check for updates again and click on the Check for Updates button.
  19. If there are any new updates, they will be displayed.
  20. Click on the Install updates button.
  21. When the updates are installed, they will be listed in the Windows Update window.
  22. Click on the Restart now button.
  23. After the computer has restarted, check for updates again and click on the Check for Updates button.
  24. If there are any new updates, they will be displayed.
  25. Click on the OK button.

5. Try running the program in compatibility mode

  1. Start Microsoft Windows Explorer.
  2. Open the file that you want to fix.
  3. If the file is in Microsoft Word, Excel, or PowerPoint, on the File menu, click Open With.
  4. In the Open With dialog box, on the File Type tab, click Microsoft Office Compatibility Pack for Word, Excel, or PowerPoint.
  5. In the File Type dialog box, under Microsoft Office Compatibility Pack for Word, Excel, or PowerPoint, click Microsoft Office Compatibility Pack for Windows.
  6. In the Microsoft Office Compatibility Pack for Windows dialog box, under Compatibility Mode, click Run As Administrator.
  7. In the Run As Administrator dialog box, type the following information, and then click OK. msconfig
  8. In the System Configuration window, on the Services tab, select the e-820402bc service, and then click Start.
  9. In the Services window, under the e-820402bc service, click Stop.
  10. In the System Configuration window, on the Services tab, click Start.
  11. In the Services window, under the e-820402bc service, click Start.
  12. In the System Configuration window, on the Services tab, click Start.
  13. In the Services window, under the e-820402bc service, click Restart.
  14. In the System Configuration window, on the Services tab, click OK.
  15. In the File Explorer window, on the Tools menu, click Compatibility View.
  16. In the Compatibility View window, on the File Types tab, under Microsoft Office 2007, 2010, 2013, or 2016, click the check box next to the file type that you want to fix, and then click OK.
  17. In the File Explorer window, on the Tools menu, click File History.
  18. In the File History window, under the date that you want to fix, select the file, and then click Restore.
  19. In the File History window, under the date that you want to fix, select the folder, and then click Restore.

6. Disable any security software temporarily and try again

The steps to Disable any security software temporarily and try again are as follows:

  1. Open the software that you want to disable.
  2. Click on the "Disable" button.
  3. Click on the "Enable" button to re-enable the software.
  4. If the software still does not work, try reinstalling it.

Still not working? maybe try one of these options:

  1. Contact the program manufacturer for assistance.