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How to fix Epson error code 0x9a?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

Epson error code 0x9a is a common error code that can occur for a variety of reasons. The most common reason for this error code is that the printer is not properly connected to the computer. Another common reason is that the printer is not turned on. This error code can also occur if the printer is not properly installed or if the wrong printer driver is installed.

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1. Check for loose cables or incorrect connections and try reconnecting the printer

If you are experiencing an Epson error code 0x9a, it is likely that there is a loose cable or incorrect connection between the printer and computer. To check for loose cables or connections, first disconnect the power cable from the printer. Next, disconnect the cable that goes from the printer to the computer. Finally, reconnect the cables one by one and check to see if the error code goes away. If the error code still persists, it may be necessary to replace the cable between the printer and computer.

2. Update the printer drivers

1.Open the Control Panel and under Hardware and Sound, click on Printer. 2.In the Printer window that opens, click on the Driver tab. 3.Select the printer that you are using from the list on the left, and then click on the Update Driver button. 4.If the Update Driver window opens, browse to the driver file that you downloaded and then click on the Open button. 5.If the Update Driver window doesn't open, then your computer might not have the correct driver. Click on the Search button to try to find the correct driver. 6.If the Update Driver window opens, click on the Update Driver button. 7.If the driver is updated, a message will tell you that the driver was successfully updated. Click on the Close button.

3. Run a printer self-test to check for hardware issues

  1. Plug the printer into an electrical outlet.
  2. Press the power button to turn the printer on.
  3. If the printer displays a message asking you to load the driver, do so.
  4. If the printer does not display a message asking you to load the driver, open the control panel and click on the printer icon.
  5. On the printer control panel, click on the printer status tab.
  6. On the printer status tab, click on the printer self-test button.
  7. Follow the on-screen instructions to run the printer self-test.
  8. If the printer self-test returns a pass or fail message, go to step 9.
  9. If the printer self-test returns a message indicating that there is a hardware issue, go to step 10.
  10. If the printer self-test returns a message indicating that there is a software issue, go to step 11.
  11. If the printer self-test does not return a message, go to step 12.
  12. Close the printer control panel.
  13. Turn off the printer.
  14. Unplug the printer from the electrical outlet.
  15. Reattach the printer to the computer.
  16. Open the driver installation wizard.
  17. Click on the next button.
  18. Click on the printer driver file.
  19. Click on the next button.
  20. Click on the install button.
  21. Follow the on-screen instructions to install the printer driver.
  22. Restart the computer.
  23. Try printing a document.

If you didn't find success with an option above, then try:

  1. Perform a power reset on the printer.
  2. Run the Epson Print and Scan Doctor utility.
  3. Contact Epson customer support.