Error code 0x80040200 is a Windows Update error that indicates that a file needed by Windows Update is damaged or missing. This can happen if the Windows Update files are corrupt or if another program has deleted or damaged them. This error can also happen if your computer is not connected to the Internet or if the Windows Update service is not running.
1. Restart your computer and try again
- Restart your computer.
- If you are using Windows 8 or 8.1, open the Charms bar, click Search, and then type "Restart."
- If you are using Windows 10, press the Windows key + X and then click Restart.
- In the Restart menu, click Troubleshoot.
- Click Advanced options.
- In the Advanced options menu, click Startup Settings.
- In the Startup Settings menu, click Restart.
- In the Restart menu, click Restart now.
- Press F5 to restart your computer.
- If the computer restarted, try to fix the error code 0x80040200.
2. Update your anti-virus software and run a full scan of your computer
- Open your anti-virus software and click on the “Scan” tab.
- On the “Scan Type” screen, select “Full Scan”.
- On the “Scan Options” screen, select the “Check for Updates” option.
- On the “Scan Results” screen, click on the “Update” button.
- On the “Update Results” screen, click on the “Install” button.
- On the “Install Updates” screen, click on the “Yes” button.
- On the “Install Updates” screen, click on the “Finish” button.
- Close your anti-virus software.
- Run a full scan of your computer.
3. Temporarily disable any firewall software and try again
- Open the Control Panel.
- Click on the System and Security category.
- Click on the Firewall tab.
- Click on the Disable button next to the firewall software you want to disable.
- Click on the Enable button next to the firewall software you want to enable.
- Try to access the web site again. If the error code still persists, please contact your firewall software vendor for more help.
4. Check your internet connection and make sure it is working properly
- Open the "Internet Options" app on your computer.
- Click on the "Connections" tab.
- Under the "Status" column, make sure that the "Active" icon is blue and the "Connected" icon is green.
- If the "Active" icon is not blue and the "Connected" icon is not green, then your internet connection may be broken.
- To fix the problem, you will need to try connecting to a different internet service provider (ISP) or restart your computer.
Some users might also have success with the following opitons:
- Make sure you are not trying to access a secure site using an insecure connection.
- Try accessing the site using a different browser.
- Clear your browser's cookies and cache.
- Contact the website's administrator to report the problem.