How do I fix error code: 0x800cccd9?

Error code 0x800cccd9 is a Windows error code that indicates a problem with Microsoft Outlook Express. This error can occur if Outlook Express is unable to connect to the mail server, or if the mail server is not responding. This error can also occur if there is a problem with the email account settings.

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• Make sure that your computer is connected to the internet
• Check your email account settings and make sure that they are correct
• Try restarting your computer and email program
• Check your email account's quota and make sure that you have enough space to receive new messages

1. Make sure that your computer is connected to the internet

1. Verify that your computer is connected to the internet by checking your computer's network connection status.
2. If your computer is not connected to the internet, try connecting to the internet using a different network connection.
3. If your computer is still not connected to the internet, try troubleshooting your internet connection by following the steps in the "Troubleshooting your internet connection" section below.
4. If your computer is still not connected to the internet, try connecting to the internet using a different computer.
5. If your computer is still not connected to the internet, try resetting your computer's network settings.
6. If your computer is still not connected to the internet, try reinstalling your computer's operating system.
7. If your computer is still not connected to the internet, try troubleshooting your computer's hardware by following the steps in the "Troubleshooting your computer's hardware" section below.
8. If your computer is still not connected to the internet, try reinstalling your computer's network adapter.
9. If your computer is still not connected to the internet, try troubleshooting your computer's computer software by following the steps in the "Troubleshooting computer software" section below.
10. If your computer is still not connected to the internet, try reinstalling your computer's network drivers.

2. Check your email account settings and make sure that they are correct

1. In Outlook, open the "File" menu and select "Account Settings."
2. In the "Account Settings" window, make sure that the "Email Address" and "Email Account Type" are both set to "Email."
3. Make sure that the "Email Address" is correct and that the "Email Account Type" is correct.
4. If the "Email Address" is correct, but the "Email Account Type" is not correct, change the "Email Account Type" to "Email."
5. If the "Email Address" is correct, but the "Email Account Type" is incorrect, change the "Email Address" to "Mailbox."
6. If the "Email Address" is correct, but the "Email Account Type" is incorrect, change the "Email Address" to "Outlook Web App."
7. If the "Email Address" is correct, but the "Email Account Type" is incorrect, change the "Email Address" to "Microsoft Exchange."

3. Try restarting your computer and email program

1. Restart your computer.
2. In your email program, open the "Help" menu, and select "Restart."
3. When your computer restarts, select "Yes, restart now."
4. In the email program, select "Close" to exit the "Help" menu.
5. In the email program, open your email.

4. Check your email account's quota and make sure that you have enough space to receive new messages

1. Open your email program and sign in.
2. Click the gear icon in the top-right corner, and select Account Settings.
3. On the Email Settings page, under Account Quota, you'll see a list of your current email addresses and their associated storage space. Make sure that the total amount of storage space for each address is equal to or greater than the amount of storage space required for new messages. If it's not, you'll need to add more space to your account.
4. If the amount of storage space required for new messages is greater than the amount of storage space your account currently has, you'll need to add more space to your account. To do this, sign in to your account and click the Manage Storage link on the main page. You can then purchase additional storage space or delete old messages to free up space.

If you didn't find success with an option above, then try:

1. Try using a different email program