Error code 0x9d is a Windows error code that indicates a system problem. This error code is usually caused by a hardware or driver issue, or a problem with the Windows registry. This error can also be caused by a virus or malware infection.
1. Try restarting your computer
First, restart your computer. Next, press the “F2” key to open the boot menu. Select the “reboot” option. Press the “Y” key to restart your computer.
2. Update your drivers
In order to update your drivers, start by opening Device Manager. In Device Manager, under the Display adapters section, right-click on the graphics adapter that you are using and select Update Driver. Next, you will need to find the driver that you need to update and click on the Download button. After the driver has downloaded, open the folder where it was downloaded and double-click on the file. Next, you will need to find the location of the driver on your computer. To do this, open the driver file and look for a folder called "setup." Double-click on the setup file to open it. Next, you will need to configure the driver. To do this, click on the Next button and then on the Configure Driver button. Next, you will need to choose the installation location for the driver. To do this, click on the Browse button and select the location where you want the driver to be installed. After you have chosen the installation location, click on the Next button and then on the Finish button.
3. Scan for malware
- Start your computer in Safe Mode with networking
- Use the Windows key + X to open the Windows Advanced Options screen.
- On the Advanced Options screen, click on the Startup Settings button.
- On the Startup Settings screen, under the Restart tab, select the option to Restart your computer from the list.
- After your computer restarts, open Windows Defender and scan for malware.
- If malware is detected, use the Windows key + X to open the Windows Advanced Options screen.
- On the Advanced Options screen, click on the Scan for malware button.
- Windows Defender will start scanning your computer for malware. If malware is detected, use the Windows key + Q to open the Windows Security Center screen.
- On the Windows Security Center screen, under the Threats and Protection tab, click on the Scan for malware button.
- Windows Security Center will scan your computer for malware and will give you a result. If malware is detected, use the Windows key + A to open the Action Center screen.
- On the Action Center screen, under the Threats and Protection tab, click on the Remove button to remove the malware.
4. Check for hardware issues
First, try to restart your computer. If the problem persists, you can try to remove and reinstall your hardware devices one by one. If the problem persists after you have tried these steps, you may need to use a hardware restore disk to fix the issue.
5. Restore your system
- Boot your system into Safe Mode with Networking
- Try to repair the system using the Windows Recovery Environment (Windows RE)
- If the system fails to repair in Windows RE, perform a clean install of Windows
- If the system still fails to repair, reinstall the operating system
- If the system still fails to repair, contact Microsoft for assistance