The error code 0xc0000001 happens when the computer is trying to load a corrupt or missing file. This can happen for a variety of reasons, such as a power outage while the computer is writing to the hard drive, a virus that corrupts files, or a hardware failure. When this happens, the computer will not be able to boot up and will display the error code.
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1. Restart your computer and try again
First, try restarting your computer. If the problem persists, try using the Windows Recovery Environment (Windows RE) to fix the problem.
2. Check for updates and install any available updates
- In the left pane, click View Available Updates.
- In the Available Updates pane, click Check for Updates.
- In the Check for Updates dialog box, click Change Settings.
- In the left pane, under Available Updates, click the Update Type link.
- In the right pane, under Available Updates for Your Computer, click the Update Type link for the update type that you want to install.
- In the list of updates, if the update is available, click the Install button.
- If the update is not available, click the Remove button.
3. Run the System File Checker tool and scan for corrupt files
- Launch the System File Checker tool by going to Start > Programs > Accessories > System File Checker.
- On the System File Checker main window, click Scan Now.
- The System File Checker tool will scan your computer for corrupt files and generate a report.
- If you find any corrupt files, you can fix them by following the instructions in the report.
4. Run the DISM tool and repair any corrupt system files
To run the DISM tool and repair any corrupt system files in order to fix error code 0xc0000001:
- Open an elevated command prompt.
- Type "cmd" and press Enter.
- Type "dism /online /Cleanup-image /Restorehealth" and press Enter.
- Type "exit" and press Enter.
- Type "reboot" and press Enter.
Some users might also have success with the following opitons:
- Perform a clean boot of your computer.
- Use the System Restore tool to restore your computer to a previous state.
- Perform a factory reset of your computer.
- Contact Microsoft Support for further assistance.