Error code U7361-1253-C00D6D79 is a Windows Media Player error that can occur when trying to play a file. The error can be caused by a corrupt or missing file, a codec problem, or a problem with the Windows Media Player settings.
1. Check your internet connection
- Open your internet browser and enter the following address: https://diagnostics.microsoft.com/en-US/windows-10/check-internet-connection
- On the page that appears, click on the "Check" button.
- If the "Check Internet Connection" message appears, click on the "Fix connection issues" button.
- If the "Fix connection issues" button does not appear, then your internet connection is not working properly and you will need to fix the issue.
2. Update your graphics drivers
- Open Device Manager by clicking on the Start button and typing "device manager" in the search box.
- Under Display adapters, right-click on the graphics adapter listed in the Device Manager and select Update Driver.
- If the Update Driver Wizard opens, follow the on-screen instructions.
- If the Update Driver Wizard does not open, right-click on the graphics adapter listed in the Device Manager and select Properties.
- Click on the Driver tab and select Update Driver from the list of available drivers.
- Click on the Browse my computer for driver software button and select the location of the graphics drivers.
- Click on the Open button and wait for the update to finish.
- After the update is complete, restart the computer.
3. Update your audio drivers
- Open Device Manager by clicking on "Start" and "Devices and Printers" and then clicking on "Device Manager".
- In Device Manager, locate your audio driver and double-click on it to open the driver.
- In the Driver Information window, locate the "Driver Version" field and click on it to open the "Driver Details" window.
- In the Driver Details window, locate the "Driver Update" field and click on it to open the "Driver Update" window.
- In the Driver Update window, click on the "Get Driver" button.
- In the "Get Driver" window, locate the latest audio driver available for your computer and click on the "Get Driver" button.
- If the audio driver is not available as an "Update" driver, click on the "Browse" button and locate the audio driver on your computer.
- In the "Get Driver" window, click on the "Install" button.
- In the "Driver Installation Wizard" window, follow the instructions to install the audio driver.
- After the audio driver has been installed, close the Driver Information window and the "Driver Update" window.
- Restart your computer.
4. Update your Windows Media Player
- Launch Windows Media Player and sign in.
- Click the gear icon in the lower-left corner of the player interface and select Settings.
- Under the General section, click Update.
- Click Download updates and select the appropriate version of the Windows Media Player update.
- Click Install.
- When the update is finished installing, click OK.
- Close Windows Media Player and restart it.
5. Update your DirectX
- Update your DirectX to the latest version.
- If you are using a graphics card that uses a proprietary driver, disable the driver and try again.
- Try restarting your computer.
- If you are using a graphics card that uses a standard driver, try reinstalling the driver.
- If you are using a graphics card that uses a standard driver, try updating the driver to the latest version.
Still not working? maybe try:
- Run the Windows Media Player troubleshooter
- Reset Windows Media Player settings
- Reinstall Windows Media Player