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How to fix error code: U7361-1253-C00D6D79?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Error code U7361-1253-C00D6D79 is a Windows Media Player error that can occur when trying to play a file. The error can be caused by a corrupt or missing file, a codec problem, or a problem with the Windows Media Player settings.

1. Check your internet connection

  1. Open your internet browser and enter the following address: https://diagnostics.microsoft.com/en-US/windows-10/check-internet-connection
  2. On the page that appears, click on the "Check" button.
  3. If the "Check Internet Connection" message appears, click on the "Fix connection issues" button.
  4. If the "Fix connection issues" button does not appear, then your internet connection is not working properly and you will need to fix the issue.

2. Update your graphics drivers

  1. Open Device Manager by clicking on the Start button and typing "device manager" in the search box.
  2. Under Display adapters, right-click on the graphics adapter listed in the Device Manager and select Update Driver.
  3. If the Update Driver Wizard opens, follow the on-screen instructions.
  4. If the Update Driver Wizard does not open, right-click on the graphics adapter listed in the Device Manager and select Properties.
  5. Click on the Driver tab and select Update Driver from the list of available drivers.
  6. Click on the Browse my computer for driver software button and select the location of the graphics drivers.
  7. Click on the Open button and wait for the update to finish.
  8. After the update is complete, restart the computer.

3. Update your audio drivers

  1. Open Device Manager by clicking on "Start" and "Devices and Printers" and then clicking on "Device Manager".
  2. In Device Manager, locate your audio driver and double-click on it to open the driver.
  3. In the Driver Information window, locate the "Driver Version" field and click on it to open the "Driver Details" window.
  4. In the Driver Details window, locate the "Driver Update" field and click on it to open the "Driver Update" window.
  5. In the Driver Update window, click on the "Get Driver" button.
  6. In the "Get Driver" window, locate the latest audio driver available for your computer and click on the "Get Driver" button.
  7. If the audio driver is not available as an "Update" driver, click on the "Browse" button and locate the audio driver on your computer.
  8. In the "Get Driver" window, click on the "Install" button.
  9. In the "Driver Installation Wizard" window, follow the instructions to install the audio driver.
  10. After the audio driver has been installed, close the Driver Information window and the "Driver Update" window.
  11. Restart your computer.

4. Update your Windows Media Player

  1. Launch Windows Media Player and sign in.
  2. Click the gear icon in the lower-left corner of the player interface and select Settings.
  3. Under the General section, click Update.
  4. Click Download updates and select the appropriate version of the Windows Media Player update.
  5. Click Install.
  6. When the update is finished installing, click OK.
  7. Close Windows Media Player and restart it.

5. Update your DirectX

  1. Update your DirectX to the latest version.
  2. If you are using a graphics card that uses a proprietary driver, disable the driver and try again.
  3. Try restarting your computer.
  4. If you are using a graphics card that uses a standard driver, try reinstalling the driver.
  5. If you are using a graphics card that uses a standard driver, try updating the driver to the latest version.

Still not working? maybe try:

  1. Run the Windows Media Player troubleshooter
  2. Reset Windows Media Player settings
  3. Reinstall Windows Media Player