Final Fantasy XIV launcher error

Final Fantasy XIV (FFXIV) launcher error is an error that usually occurs when you try to open the game and you would be unable to play until it is resolved. When it happens, it may mean that you were unable to connect to the game servers for whatever reason.

You may also see an error message like, “A system error has occurred – 2146697211.”

Staff Asked on April 16, 2018 in PC Games.
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3 Solution(s)

Solution 1. Edit FFXIV_BOOT.cfg File

Final Fantasy XIV (FFXIV) launcher error is usually due to FFXIV_BOOT.cfg file wherein B4EulaAgreement or the End-user license agreement and the BootVersionCheckMode are set to zero/0, which means no/null.  Try to open the FFXIV_BOOT.cfg  file and change the B4EulaAgreement equal to 1. To do this see steps below.

  1. Go to C:\Users\”YOURUSERNAME”\Documents\My Games\FINAL FANTASY XIV – A Realm Reborn folder.
  2. Right-click FFXIV_BOOT.cfg then select Open with and then select Notepad.
  3. Look for the following below and change 0 to 1.

    Language 1
    Region 2
    EulaAgreement 1
    StartupCompleted 1
    B4EulaAgreement 1
    BootVersionCheckMode 1

    ConfigReset 0

  4. Save the file as FFXIV_BOOT.cfg or press CTRL key + S key.

If the error continues, delete the FFXIV_BOOT.cfg file.

Staff Answered on April 16, 2018.
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Solution 2. Log in as an Administrator or Run FFXIV as Admin

Final Fantasy XIV (FFXIV) launcher error could also be due to no administrative privilege. Try to log in as an Administrator account or right-click the FFXIV launcher and select Run as Admin, it may request an Administrator username and password. If you do not own the computer, you may want to ask for assistance.

Staff Answered on April 16, 2018.
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Solution 3. Check Internet Connection

Final Fantasy XIV (FFXIV) launcher error may also indicate a problem with your internet connection. To confirm try to use your mobile data if the launcher run or do an update. If it does, manually change your DNS address to Google Public DNS with a primary DNS 8.8.8.8 and secondary DNS as 8.8.4.4. NOTE: You may use other DNS Address if you have one. To change DNS address see steps below.

For PC

  1. Option 1: Right-click the network icon from the taskbar located at the lower right-side of the desktop and select Open Network and Sharing Center.
    Option 2: Click Windows Start type View network status and tasks and press Enter key. 

    RE: Final Fantasy XIV launcher error

  2. Click Change adapter settings.
  3. Select the network icon you are using, then right-click and select Properties.
  4. Select Internet Protocol Version 4 and click Properties.
  5. Enable Use the following DNS server addresses.
  6. Input 8.8.8.8 for the Preferred DNS server.
  7. Input 8.8.4.4 for the Preferred DNS server.
  8. Enable Validate settings upon exit.
  9. Then, press OK and restart your computer.

For PS4

  1. Go to Settings
  2. Got to View connection, copy the details or take a picture of it.
  3. Go to Network
  4. Choose Set up internet connection
  5. Choose Custom
  6. Choose Wi-Fi or LAN depending on how you connect to the Internet
  7. For the LAN IP address select Manual. Input IP, subnet, and gateway, that you have copied.
    NOTE: Increase the last three digits of the IP to +100. Basing on the sample in the image above, “192.168.1.8,” increase it by 100. It should be 192.168.1.108 to avoid IP conflict.
  8. Choose do not specify for DHCP Host Name
  9. Choose Manual for DNS settings.
  10. Set Primary DNS and Secondary DNS.
    Primary DNS: 8.8.8.8
    Secondary DNS: 8.8.4.4
  11. Restart your PS4.

If changing the DNS address work, you might be under a firewall or ISP might be the causing the error. If the DNS address did not work, power cycle your computer/console and your modem router to apply the changes then try again.

Staff Answered on April 16, 2018.
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