How to fix FOX Sports Error Code 500-A002?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

There are a few reasons that you might see the error code 500-a002 when trying to watch Fox Sports. The first reason is that your account may not be properly authenticated. To fix this, you will need to sign in to your account and then try watching Fox Sports again.

The second reason you might see this error code is that there may be an issue with your subscription. If you are trying to watch a live event or game that is not included in your subscription, you will need to upgrade your subscription in order to view it.

Lastly, this error code can also occur if there is a problem with the Fox Sports website or app. If you are seeing this error, it is recommended that you try refreshing the page or restarting the app.

Other common searches for this error include:

  • error code 500-a002 fox sports
  • error code 500-a002
  • fox sports error code 500-a002

1. Check your internet connection and try again

  1. Verify that your internet connection is working by checking your internet connection status.
  2. If your internet connection is working, try to sign in to your account. If you are unable to sign in, try to reset your password.
  3. If you are still experiencing an issue, try to check your internet connection by trying to load fox sports error code 500-a002.
  4. If you are still experiencing an issue, try to contact customer service.

2. Restart your computer and try again

  1. Locate the "Start" button on your computer's keyboard.
  2. Click it to open the Start menu.
  3. Locate the "Restart" option and click it.
  4. A window will appear with options. Click the "Restart" button in the window.
  5. Your computer will restart and attempt to fix the fox sports error code 500-a002.

3. Uninstall and reinstall the Fox Sports app

  1. Open the App Store on your device.
  2. Search for "Fox Sports" and install the app.
  3. Open the app and sign in.
  4. Tap on the "Settings" button in the top-left corner.
  5. Under "General" tab, tap on "Uninstall" button.
  6. Tap on "Yes" to confirm.
  7. Reboot your device.
  8. After reboot, reinstall Fox Sports app.
  9. Sign in to the app and tap on "Settings" button.
  10. Under "General" tab, tap on "Reinstall" button.
  11. Tap on "Yes" to confirm.
  12. Reboot your device.
  13. After reboot, the Fox Sports app will be reinstalled.

4. Clear your browser's cache and cookies

  1. In your web browser, click the Tools menu and select Internet Options.
  2. On the General tab, click the Clear Browsing History button.
  3. On the Temporary Internet Files tab, click the Delete Files button.
  4. On the Cookies tab, click the Delete Cookies button.
  5. Click the Clear Sites Data button.
  6. Click the OK button.

5. Disable any ad blockers or pop-up blockers

  1. Open Firefox and click the Menu button (3 vertical lines in the top right corner of the browser).
  2. Select "Add-ons."
  3. In the Add-ons Manager window, click the "Extensions" tab.
  4. Select the "AdBlock" or "PopUpBlocker" extension you want to disable and click the "Disable" button.
  5. Restart Firefox.
  6. If the problem still occurs, try disabling other ad blockers or pop-up blockers.

If you didn't find success with an option above, then try:

  1. Try accessing Fox Sports from a different browser.
  2. Contact Fox Sports customer support.