How do I fix FOX Sports App error code 500-a002?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Fox Sports app error code 500-a002 is an error that can occur when trying to watch a live stream on the Fox Sports app. This error code indicates that there is a problem with the server that is providing the stream, and that the server is currently unavailable. There are a few potential reasons why this error code might occur, including:

-The server may be down for maintenance or experiencing technical difficulties.

-There may be too much traffic on the server, causing it to become overloaded.

-The network connection between the app and the server may be weak or intermittent.

If you encounter this error code when trying to watch a live stream, you may need to wait a few minutes and try again later. If the problem persists, you may need to contact Fox Sports customer support for assistance.

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1. Check your internet connection and try again

  1. Open your web browser and navigate to foxsports.com.
  2. Click on the “Login” button in the top right corner.
  3. Enter your login credentials and click on the “Log In” button.
  4. If you are having difficulty connecting to the site, please try again after following the steps below.
  5. Verify that your internet connection is working properly by trying to access a website like google.com or yahoo.com.
  6. If you are still experiencing problems, please try the following troubleshooting tips: a. Ensure that you are using the most recent version of your web browser. b. Make sure that your computer is connected to the internet and that your browser is up to date. c. Try using a different device to access the site, such as a different computer or phone.
  7. If you are still experiencing problems, please reach out to Fox Sports customer service for assistance.

2. Restart the app

  1. Tap on the home button on your device.
  2. Swipe up from the bottom of the screen to open the App Drawer.
  3. Tap on the fox sports app icon.
  4. Tap on the three lines in the top left corner of the app screen.
  5. Tap on the restart button.
  6. The app will restart and the error code should go away.

3. Reinstall the app

-Open the App Store and locate fox sports. -Scroll to the bottom of the page and click the “Update” button. -Enter your password if prompted and click the “Update” button again. -Your app will now be updated and the error code 500-a002 should be fixed.

4. Clear the cache and data of the app and try again

From your device's main menu, select "Settings." Select "General." Under "Storage," select "Cached Data." Select the app you're trying to clear the cache and data for, and then select "Clear Cache" or "Clear Data."

5. Contact customer support

If you are experiencing an error code 500-a002 when trying to access the fox sports app, there are several steps you can take to try and resolve the problem. First, try restarting your device. If that doesn't work, try clearing your cache and data on your device. If that still doesn't work, you can contact customer support.