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How do I fix Google Play error 103?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The Google Play error 103 is a very common error code that occurs when trying to download or update an app on your Android device. There are a few reasons why this error code might occur, but the most common reason is that your device is not connected to the internet. This can be due to a number of things, such as a weak internet connection, or a problem with your device's Wi-Fi or data connection. Another common reason for this error code is that the Google Play Store is down or experiencing some sort of issue. If this is the case, you will need to wait for the issue to be resolved before you can download or update any apps.

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  • google play store error code 103
  • google play error 103

1. Restart your device and try again

-Press and hold down the power button for at least ten seconds until the device restarts -Once the device has restarted, try to open the Google Play Store again -If the issue persists, try a different internet connection and try Google Play again

2. Check your connection and try again

  1. Restart your device and Google Play Store
  2. If the issue persists, try these troubleshooting steps: a. Verify that your Google Play Store is up to date b. Confirm that your device is connected to the internet c. Verify that you have enough storage space on your device d. Verify that you have the latest Google Play Store version

3. Clear cache and data for the Google Play Store app

  1. Open the Google Play Store app and tap on the three lines in the top left corner.
  2. Select Settings from the menu that appears.
  3. Under Application data, tap on Clear cache and Clear data.
  4. Tap on OK to confirm your decision.

4. Uninstall and reinstall the Google Play Store app

  1. Open the Google Play Store app on your device.
  2. Tap the three lines in the top left corner of the main screen.
  3. Select Uninstall App.
  4. Tap the Yes button when prompted to confirm.
  5. Tap the Install App button.
  6. Enter your Google Play Store account password when prompted.
  7. Tap the Install App button.
  8. Tap the OK button when the installation is complete.
  9. Open the Google Play Store app on your device.
  10. Tap the three lines in the top left corner of the main screen.
  11. Select Reload App.
  12. Enter your Google Play Store account password when prompted.
  13. Tap the Reload App button.
  14. Open the Google Play Store app on your device.
  15. Tap the three lines in the top left corner of the main screen.
  16. Select Settings.
  17. Under Accounts, select Google Play Store.
  18. Tap the three lines in the top left corner of the main screen.
  19. Select Uninstall App.
  20. Tap the Yes button when prompted to confirm.
  21. Tap the Delete App button.
  22. Tap the OK button when the uninstallation is complete.

5. Check for Android system updates

  1. Open the Google Play Store app on your device.
  2. On the Home screen, tap Menu (3 vertical dots in the top left corner).
  3. Tap My apps.
  4. Tap the app you want to check for updates.
  5. On the Update info screen, tap the three lines in the top left corner.
  6. If there are updates, they will be listed in the Updates section. Tap the update to download and install it.
  7. If there are no updates, the app will say None found. Tap OK.
  8. If you want to update the app anyway, tap the update and then tap Install.

If the answers above didn't work then you should also try:

  1. Check for app updates
  2. Reset your Google account
  3. Remove and re-add your Google account
  4. Force stop the Google Play Store app
  5. Contact Google support