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How to get rid of the HBO Max service code?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

HBO Max is a streaming service from HBO that offers users a wide variety of TV shows, movies, and other content. One of the most popular features of HBO Max is the ability to add "service codes" to your account, which allows you to access content that is not normally available in your region. However, this feature can sometimes lead to error codes, such as the "HBO Max Service Code" error. This error code typically occurs when a user tries to access content that is not available in their region. There are a few ways to fix this error, but the most common solution is to simply change your HBO Max account's primary country or region.

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1. Check your internet connection

  1. In a web browser, open your internet browser.
  2. Click “Tools” and then “Internet Options.”
  3. Click the “Connections” tab.
  4. In the “Browsing history” section, under “History size,” click the “Downloads” button.
  5. In the “Downloads” window, on the “File types” tab, click the “HBO Max” button.
  6. In the “HBO Max” window, on the “Details” tab, under “Connection information,” click the “OK” button.
  7. Under “Settings,” click the “Default browser” button.
  8. In the “Default browser” window, under “Advanced settings,” click the “OK” button.
  9. In the “Advanced settings” window, under “Network,” click the “Settings” button.
  10. In the “Settings” window, under “Network,” click the “Connections” tab.
  11. In the “Connections” tab, under “Local area connection,” click the “Properties” button.
  12. In the “Properties” window, under “Internet protocol (TCP/IP),” click the “Settings” button.
  13. In the “Settings” window, under “TCP/IP settings,” click the “Advanced” button.
  14. Under “TCP/IP settings,” click the “Use the following DNS server addresses” button.
  15. In the “Use the following DNS server addresses” window, type the following addresses into the “Primary DNS server” and “Secondary DNS server” fields, and then click the “OK” button. primary DNS server: 8.8.8.8 secondary DNS server: 8.8.4.4

2. Restart your device

The steps to restart your device in order to fix hbo max service code are:

  1. Go to your device's Settings app and tap on "General."
  2. Tap on "Restart."
  3. After your device restarts, you will be prompted to select a reason for the restart. Select "System Update."
  4. After your device has finished restarting, you will be prompted to sign in to your HBO account. Enter your account information and tap "Sign In."
  5. After you have signed in, you will be prompted to update your HBO app. Tap "Update."
  6. After your HBO app has been updated, you will be prompted to sign out of your HBO account. Tap "Sign Out."

3. Clear your browser's cache and cookies

  1. Open your browser and go to the "Tools" menu.
  2. Select "Internet Options."
  3. Select the "Advanced" tab.
  4. Under " caching," select "Clear browsing data."
  5. Select "Cookie" under "History."
  6. Select "Clear all cookies and data."
  7. Click "OK."

4. Update your browser

  1. Open your browser and navigate to the hbo max service website
  2. Click on the “Update” button in the top right corner of the screen
  3. Enter your device’s details and click on “Update Now”
  4. Your browser will now update and you will be able to continue using the website.

5. Disable any ad blockers or anti-virus software

  1. First, open the browser and type “about:config” in the address bar.
  2. Click the “I’ll be careful, I promise” button and confirm that you want to enable the “Developer” tab.
  3. In the “Developer” tab, search for “network.adblocker.enabled” and set the value to “false”.
  4. Search for “network.antivirus.enabled” and set the value to “false”.
  5. Restart the browser.
  6. Refresh the hbo max service code page.
  7. If the issue persists, contact customer support.

If the answers above didn't work then you should also try:

  1. Contact HBO Max customer support