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How to fix Hulu Connection Error?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

There are a few different reasons you might see the Hulu connection error. It could be that your internet connection is too slow or unstable, you're using a VPN or proxy, or there's an issue with your Hulu account.

Slow or unstable internet connection:

If you're getting the Hulu connection error, it could be because your internet connection is too slow or unstable. To fix this, try restarting your router or modem and then try streaming again.

VPN or Proxy:

If you're using a VPN or proxy, it could be causing the Hulu connection error. To fix this, try disconnecting from your VPN or proxy and then try streaming again.

Hulu account issue:

There could be an issue with your Hulu account. To fix this, try logging out of your account and then logging back in. If that doesn't work, you can try resetting your password.

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1. Check your internet connection

  1. Open the "Settings" app on your device.
  2. Under "Network & Internet," tap on "Connections."
  3. Under "Basic," tap on "Network."
  4. Under "Status," you'll see a message that says "Your internet connection is not stable."
  5. If you see this message, there is likely something wrong with your internet connection. To fix the issue, you'll need to either update your router or your device's software.
  6. If you don't see the "Your internet connection is not stable" message, but you're still experiencing connection issues, you can try the following:
  • Clear your browser's cache and cookies
  • Try a different browser
  • Restart your device

2. Check your Hulu account settings

  1. Open Hulu and sign in.
  2. Click on your account photo in the top right corner.
  3. On the My Account page, click on the Settings button.
  4. On the Settings page, under Account, make sure that your network is set to the correct network.
  5. Under General, make sure that your Timezone is correct.
  6. Under Connections, make sure that your network is connected to the internet and that your firewall is not blocking Hulu's access.
  7. Under Active Streaming, make sure that your device is on the same network as Hulu.
  8. If you are still having trouble connecting to Hulu, please contact Hulu customer service.

3. Check your device's network settings

  1. Tap the "Settings" app on your device.
  2. Scroll to "Network" and tap it.
  3. Under "Network settings," you'll see your current Wi-Fi network name and password.
  4. If you're using a cellular network, you'll also see the network's name and carrier.
  5. If you're connected to a Wi-Fi network, you'll see a list of available networks.
  6. If you're connected to a cellular network, you'll see a list of available networks and a list of currently connected networks.
  7. Tap the network you want to use.
  8. Enter the network's password.
  9. If you're connected to the network, you'll see a list of available Wi-Fi networks.
  10. If you're not connected to the network, you'll see a list of available Wi-Fi networks and a list of currently connected networks.
  11. Tap the network you want to use.
  12. Enter the network's password.
  13. If you're connected to the network, you'll see a list of available streaming services.
  14. If you're not connected to the network, you'll see a list of available streaming services and a list of currently connected streaming services.
  15. Tap the streaming service you want to use.
  16. If you're connected to the network, you'll see a list of available shows.
  17. If you're not connected to the network, you'll see a list of available shows and a list of currently connected shows.
  18. Tap the show you want to watch.
  19. If you're connected to the network, you'll see a list of available episodes.
  20. If you're not connected to the network, you'll see a list of available episodes and a list of currently connected episodes.
  21. Tap the episode you want to watch.
  22. If you're connected to the network, you'll see a list of available subtitles.
  23. If you're not connected to the network, you'll see a list of available subtitles and a list of currently connected subtitles.
  24. Tap the subtitle you want to use.

If you didn't find success with an option above, then try:

  1. Check your Hulu app or browser settings
  2. Check for updates to your Hulu app or browser
  3. Restart your device
  4. Contact Hulu support