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How to fix the Hulu error code 504?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Hulu error code 504 is a gateway timeout error. This means that the server you are trying to reach is taking too long to respond. There are a few reasons why this error code might occur:

  1. The server is down or experiencing high traffic.

  2. Your internet connection is slow or experiencing intermittent issues.

  3. There's a problem with Hulu's servers.

  4. You're using an outdated or unsupported browser.

If you're seeing this error code, we recommend checking Hulu's status page to see if there's an outage. If not, try restarting your device and modem/router. If you're still seeing the error, contact Hulu support.

1. Restart your device and try again

  1. Go to Settings 2. Select System 3. Select Restart 4. Select Yes to restart your device 5. Select Hulu 6. Enter your Hulu login information 7. Select OK 8. Select Done

2. Check your internet connection and try again

  1. Go to your internet browser and type in "www.hulu.com".
  2. If you are unable to connect to the website, try to clear your browser's cache and cookies.
  3. If you are still experiencing issues, try to reset your internet browser. To do this, open your browser, click on the "Tools" button, and then select "Internet Options".
  4. Under the "General" tab, click on the "Reset" button.
  5. In the "Reset Internet Explorer" dialog box, select the "Delete personal settings" check box, and then click on the "Reset" button.
  6. Click on the "Close" button in the "Reset Internet Explorer" dialog box.
  7. In the "Internet Options" dialog box, click on the "Advanced" tab, and then select the "Reset" button.
  8. In the "Reset Internet Explorer Settings" dialog box, select the "Delete personal settings" check box, and then click on the "Reset" button.
  9. Click on the "Close" button in the "Reset Internet Explorer Settings" dialog box.
  10. In the "Internet Options" dialog box, click on the "General" tab, and then select the "Connect" button.
  11. In the "Connect to Internet" dialog box, enter your hulu error code 504 address in the "Address" field, and then click on the "Connect" button.
  12. If you are still experiencing issues, try to connect to hulu.com from a different internet browser.

3. Update your Hulu app to the latest version

  1. Open the Hulu app on your device
  2. Tap on the three lines in the top left corner of the screen
  3. Select Settings
  4. Under "General," tap on "Software Update"
  5. If there is an update available, it will say so and you will be able to download and install it
  6. After the update is complete, you will be asked to restart your device
  7. Once your device has restarted, you will be able to open the Hulu app and it should be updated to the latest version

4. Clear the Hulu app cache

  1. Open the Hulu app on your device.
  2. Tap on the three lines in the top left corner of the screen.
  3. Select Settings.
  4. Under the General heading, tap on the Clear Cache button.
  5. Confirm the clear cache request by tapping on the OK button.
  6. Restart your device if it is not already doing so.
  7. Try streaming again.

5. Reinstall the Hulu app

  1. Launch the Hulu app on your device.
  2. Tap “Settings” on the main menu.
  3. Tap “General”.
  4. Tap “Reset”.
  5. Tap “Restore”.
  6. Enter your Hulu account credentials.
  7. Tap “Restore”.
  8. Tap “OK”.
  9. Enjoy Hulu again!