How to fix a Netflix NSES 500 Error?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Netflix nses 500 is a error code that happens when there is a problem with the Netflix servers. This can be caused by a number of things, such as maintenance or a problem with the servers themselves.

Users typically search for a solution by asking about:

  • what does error code nses-500 mean
  • error code nses-500
  • netflix error code nses-500
  • netflix nses 500

1. Check your internet connection

  1. Open the Netflix app on your device.
  2. Tap on the three lines in the top left corner.
  3. Select Settings.
  4. Select Network.
  5. Verify that your internet is connected and that your network is set to automatic.
  6. If your internet is still not working, try restarting your router.

2. Try again later

  1. Open Netflix and sign in.
  2. On the home screen, select the menu button (three lines in a circle at the top left of the screen).
  3. Select Settings.
  4. Select General.
  5. Select Restart Netflix and Internet.
  6. If the issue persists, try connecting to the netflix using a different device.

3. Contact Netflix customer service

If you are experiencing an issue with your Netflix account, please follow these steps to get in touch with customer service:

  1. Click on the "Netflix" icon on your computer or device.
  2. Select "Account" from the menu bar.
  3. Click on the "Help" tab.
  4. Under "How do I contact Netflix customer service?" you will find the information you need to reach Netflix customer service.
  5. Follow the instructions on the screen to get in touch with Netflix customer service.

4. Check your Netflix app version and update if necessary

  1. Launch the Netflix app on your device
  2. On the main screen, tap Menu (3 vertical lines in the top left corner of the screen)
  3. Tap Settings (4 horizontal lines in the top right corner of the screen)
  4. Tap App Version
  5. If the app version is not up to date, tap Update Now.
  6. Tap OK to confirm that you want to update the app.
  7. If the update is successful, the app will restart and you will be taken to the main menu.
  8. Tap Home to return to the main screen.
  9. Tap All Cast to view your current subscribed channels.
  10. Tap My Profile to view your current account information.
  11. Tap My Profile again to view your list of recent watched movies and TV shows.

If the answers above didn't work then you should also try:

  1. Restart your device
  2. Delete and reinstall the Netflix app
  3. Check for updates to your device's operating system