Netflix error 1011 is an error that usually occurs when there is a problem connecting to Netflix. It could be due to an issue with the Netflix app or connectivity issue.
Some of the solutions to this error include resetting or reinstalling Netflix on your device, and testing your internet connection.
Please see our in-depth walk-through solutions below.
Netflix error 1011 error in iDevice may occur when a cache or a data on your Netflix application is damaged. Turning off the device may delete cache and may also fix the problem. But if the error persists, you may want to go to the setting reset the application or reinstall the application. Please see below.
NOTE: If you sense your internet connection is slowing, check your internet stability as in Solution 3.
If your Netflix is out of date, or it is corrupted please use this solution.
NOTE: To avoid any problem, delete all Netflix downloaded files.
Netflix error 1011 error on an Android device may appear when something is wrong with the cache and data of your Netflix application. Turning off the device may delete cache and fix the problem. However, if the error still persists, you may want to reinstall your Netflix application. Please see instructions below.
NOTE: If you sense your internet connection is slowing, check your internet stability as in Solution3.
Clear Netflix Data
Netflix error 1011 may also be caused by a slow internet connection. You can verify the speed by visiting speedtest.net. This site measures your current internet speed. If the result of the test is not the speed you are paying for, you might want to call your Internet service provider (ISP). If your speed is normal, but all your devices could not access Netflix when using your home network, turn off your modem router for at least three minutes and try again. In addition, if you are using a firewall and other network policies such as parental control, turn it off and try Netflix again. It should fix the network problem.
If you’re using internet data connection, you may want to look for a stronger signal. If it does not work, go to your phone settings and look for Reset Network Setting. Then, try resetting the network and try Netflix again.