How to Fix Netflix Code 11800?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Netflix code 11800 is an error code that indicates that the Netflix app is not compatible with the device that is trying to use it. This error code can happen for a number of reasons, but the most likely cause is that the device is not running the latest version of the Android operating system. To fix this, you will need to update your device to the latest version of Android.

Other common searches for this error include:

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1. Check your internet connection

  1. Open the "Network and Sharing Center"
  2. Click on "Manage networks"
  3. Right click on your current internet connection and select "Properties"
  4. On the "General" tab, make sure that the "Status" is set to "Connected"
  5. Under "Network Connections" make sure that the "Properties" for the connection are set to "Internet Protocol Version 4 (TCP/IPv4)".
  6. If the "Status" is still set to "Connected" then your internet connection is probably fine. If the "Status" is set to "Not connected" then you will need to fix the Netflix code 11800.

2. Try again later

  1. Go to the Netflix website.
  2. In the top left corner, click the hamburger icon (three lines in a circle).
  3. In the top right corner, click the three lines in a triangle.
  4. Click Try Again Later.
  5. On the screen that appears, click Continue.
  6. In the next screen, click I'm not a robot.
  7. Type in your Netflix account information.
  8. If you are signed in to Netflix, click Sign In.
  9. If you are not signed in, click Create an Account.
  10. Type in your email address.
  11. Type in your password.
  12. Click Sign In.
  13. In the next screen, click Continue.
  14. In the next screen, click I'm not a robot.
  15. Type in your message.
  16. Click Send.

3. Contact Netflix customer service

  1. Go to the Netflix website and sign in.
  2. On the main page, click on the “Help” link in the top right corner.
  3. On the Help page, click on the “Contact Us” link.
  4. On the Contact Us page, click on the “Submit a Problem” link.
  5. On the Submit a Problem page, enter your Netflix account number and email address.
  6. Click on the “Submit” button.
  7. Netflix will send you an email with a code to enter on the Submit a Problem page.
  8. Enter the code on the Submit a Problem page.
  9. If you are unable to resolve the issue, Netflix will send you a ticket.
  10. Follow the instructions in the ticket to solve the issue.

4. Delete and reinstall the Netflix app

  1. Open the Netflix app on your device.
  2. Tap on the menu button (three lines in a row).
  3. Select Settings.
  4. Under App Settings, tap on the app you want to delete.
  5. Under App Deletion, tap on the Delete button.
  6. Confirm your decision by tapping on the Delete button again.
  7. Tap on the Reinstall button.
  8. Select the Netflix app from the list of apps and tap on the Reinstall button.
  9. Enter your password and tap on the Reinstall button again.
  10. Enjoy your new Netflix app!

Some users might also have success with the following opitons:

  1. Restart your device