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How to fix Netflix error code -80?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

Netflix error code -80 is a problem that occurs when the Netflix app on your device is unable to connect to the Netflix servers. This can happen for a number of reasons, including:

-Your device is not connected to the internet

-The Netflix servers are down or experiencing high traffic

-There is a problem with your Netflix account

If you see the error code -80 when trying to use Netflix, first check to make sure your device is connected to the internet. If it is, then try restarting the app and/or your device. If the problem persists, it may be an issue with the Netflix servers or your account.

You are here because you have a question about:

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  • netflix error code -80

1. Check your internet connection

There are a few different ways to check your internet connection and try to fix netflix error code -80.

  1. Try using a different browser.
  2. Try using a different device.
  3. Try using a different network.
  4. Try using a different internet service provider.
  5. Try using a different computer.
  6. Try using a different internet connection.
  7. Try using a different browser.
  8. Try using a different device.
  9. Try using a different network.
  10. Try using a different internet service provider.

2. Try restarting your device

  1. Open your device's Settings app.
  2. Tap on General.
  3. Tap on Reset and then Reset Network Settings.
  4. Tap on Reset All Settings.
  5. Enter your device's passcode if asked to do so.
  6. Tap on Restart Now.
  7. Your device should restart and you will be prompted to enter your Netflix account information again.
  8. On the main screen, tap on Netflix.
  9. If you are still experiencing an error, try restarting your device again.

3. Update your Netflix app

  1. Open the Netflix app on your device
  2. Tap on the three lines in the top left corner (or on the main menu if you’re not on the app)
  3. Select “Settings”
  4. Under “General,” tap on “Device Update”
  5. Tap on “Download and Install”
  6. Tap on “Yes, Install”
  7. Wait until the update is complete
  8. Tap on “Close”
  9. If prompted, sign in to your Netflix account
  10. Tap on “Back to Netflix”
  11. If prompted, select your language and region
  12. Enjoy your updated Netflix app!

4. Check if there is a Netflix outage in your area

  1. Go to Netflix and sign in.
  2. If there is an issue with your network, you'll see a message that says there is an issue with your connection.
  3. If you're still having trouble watching Netflix, try restarting your modem and router.
  4. If that doesn't work, try connecting to a different router.
  5. If you still can't connect, contact your ISP or Netflix for more help.

5. Try using a different device

Some potential solutions to try in order to fix netflix error code -80 include:

  • Resetting your device
  • Rebooting your device
  • Restarting your internet service provider (ISP)
  • Changing your Netflix region
  • Restarting your computer