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How do I fix the Premiere Pro error code 3?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Premiere Pro error code 3 is a generic error code that can be caused by a number of different things. Typically, it is caused by either a corrupt project file or a corrupt media file. In some cases, it can also be caused by a bad installation of Premiere Pro.

Users typically search for a solution by asking about:

  • premiere pro error code 3
  • adobe premiere error code 3

1. Update Premiere Pro to the latest version

  1. Navigate to the Adobe Premiere Pro website and click on the “Update” link in the upper right-hand corner.
  2. In the “Update” page, click on the “Check for Updates” button.
  3. In the “Check for Updates” page, click on the “Update Now” button.
  4. In the “Update” page, click on the “Update” button.
  5. In the “Update” page, click on the “Install Now” button.
  6. In the “Update” page, click on the “Install Now” button.
  7. In the “Update” page, click on the “Finish” button.
  8. After the update is complete, restart Premiere Pro.

2. Restart your computer

  1. Restart your computer.
  2. Press the F8 key when your computer begins to boot up.
  3. Choose the Advanced Options menu.
  4. Choose the Startup Settings menu.
  5. Choose the Restart button.
  6. Choose the Boot Options menu.
  7. Choose the Safe Mode option.
  8. Choose the Repair Your Computer option.
  9. Choose the Advanced Options menu.
  10. Choose the Startup Settings menu.
  11. Choose the Restart button.
  12. Choose the Troubleshoot button.
  13. Choose the Advanced Options menu.
  14. Choose the Startup Settings menu.
  15. Choose the Repair Your Computer option.
  16. Choose the Finish button.

3. Delete the preferences file for Premiere Pro

  1. Open Premiere Pro and press "File" > "Preferences"
  2. Select the "General" tab and click on the "Delete Preference File" button
  3. Click on the "Yes" button when prompted to delete the preferences file

4. Reset the workspace in Premiere Pro

Open Premiere Pro. On the main toolbar, click File > Preferences. In the Preferences dialog box, click the General tab. On the General tab, under "Reset workspace," click Reset. In the Reset workspace dialog box, click Reset. In the Reset workspace dialog box, click OK. Premiere Pro will close and restart. When it opens again, you will have the default Windows settings.

5. Check for updates for your graphics card driver

  1. Open the "device manager" by clicking on "start" and typing "device manager" in the search bar.
  2. Under the graphics section, you will see a list of graphics cards. Right-click on the graphics card that you are using and select "update driver".
  3. Click on the "Browse my computer for driver software" button and select the "Driver Files" folder.
  4. Double-click on the graphics card driver file that you downloaded from the manufacturer's website.
  5. Follow the on-screen instructions to install the driver.

If the answers above didn't work then you should also try:

  1. Re-install Premiere Pro.
  2. Check for updates for your audio card driver.
  3. Change the video renderer in Premiere Pro.
  4. Change the audio output device in Premiere Pro.
  5. Change the location of the scratch disks in Premiere Pro.