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PS4 error CE-35287-5

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By Genesis and SheilaUpdated on June 3rd, 2022

What is 'PS4 error CE-35287-5'?

PS4 error CE-35287-5 is an error that may occur when the user is having problems getting online and connecting to the PlayStation Network.

How can you fix 'PS4 error CE-35287-5'?

Some of the common fixes include:

  • Checking email verification
  • Turning off the PS4 and modem router

Please see our in-depth walk-through solutions below.

1. Check Email Verification

"PS4 error CE-35287-5" may be due to an incorrect ID or the ID does not exist. You may want to check the email address that is linked to your account. An email verification from PSN might be pending.

Do not try creating an account using PS4, rather create an account using your computer. Then, try to log in with PS4.

2. Power cycle (turn off) PS4 and Modem router

"PS4 error CE-35287-5" may also be caused by your PS4 or modem router cache. Please turn off then unplug your modem router and your PS4 for at least three minutes to flush out the cache in the device's memory.

Also, if you are using a separate router, a firewall may be blocking your PS4 from communicating with the modem. Try to connect directly to your modem. If the error disappears, disable the firewall or bypass the firewall by configuring the router.