PS4 error wc-34891-5

What is PS4 error WC-34891-5?

PS4 error wc-34891-5 is an error that usually occurs when there is a problem with the credit card information.

 

How can you fix PS4 error WC-34891-5?

Some of the solutions to this error include double-checking your credit card information and calling your bank.

 

Please see our in-depth walk-through solutions below.

Staff Asked on October 16, 2017 in Playstation.
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2 Solution(s)

Solution 1. Double check Credit Card Information

PS4 error WC-34891-5 may occur if there is a problem with your credit card information. To verify see Sony PS4 guideline.

  1. See the pieces of information below are correct.
    Name
    Card Number
    CVV Code
    Expiry Date
    Billing Address
  2. Check if the billing address of your bank statement is equal to the billing address that you input, but avoid using a special character such as slashes (/) and asterisks (*).
  3. Pre-paid credit cards are not supported by Sony PS4.
  4. Use a card that has a street address. For example, do not use a PO Box or BFPO address.

To make it easy and prevent PS4 error WC-34891-5 from disturbing you from synchronizing your credit card, use a computer browser and go to this link https://account.sonyentertainmentnetwork.com/login.action. You can synchronize your credit card to your Sony account, by filling out the information in the Wallet section.

Staff Answered on November 14, 2017.
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Solution 2. Call your Bank

PS4 error WC-34891-5 may be caused by bank’s restrictions. Your bank could have restricted Playstation server from doing a transaction with your card. Some banks do this to secure your account from online purchases. You may want to call them and ask if they restrict transactions from PlayStation.

 

Staff Answered on November 15, 2017.
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