Roblox error code 104 is a general error code that indicates something went wrong with the game or application. This error code can occur for a variety of reasons, such as an issue with the game or application itself, or an issue with the Xbox One console.
Users typically search for a solution by asking about:
- roblox error code 104 xbox
- roblox error code 104 xbox one
1. Check your internet connection and make sure it is stable
- Open your internet browser and go to the "Status" page of your router.
- Look for the line that says "Connection: " and see if it is stable. If it is not, please try the following:
- Make sure that your modem and router are both powered on and connected to the internet.
- Try a different internet connection, such as a wired connection or using a different router.
- Try restarting your modem and router.
- Try resetting your Xbox One.
- If none of these solutions work, please contact customer support.
2. Restart your Xbox One console and try again
- On your Xbox One, go to Settings.
- Select System and then restart.
- If the problem persists, try these additional troubleshooting steps:
- Reset your Xbox One: On your Xbox One, go to Settings and select System. Under Reset settings, select Reset. If the problem persists, try these additional troubleshooting steps:
- Unplug your Xbox One for 30 seconds and plug it back in.
- Try using a different power outlet.
- Try using a different cable.
3. Clear the cache on your Xbox One console
- On your Xbox One console, open the Settings app.
- Under System, select Storage.
- Select the game or apps you want to clear the cache for.
- Select Clear Cache.
- If you are clearing the cache for a game or app, wait until the system has finished resetting the cache before playing or using it.
- If you are clearing the cache for an app, you can also select Delete App Cache.
4. Delete the Roblox app and reinstall it
- On your Xbox One, open the Guide.
- Select My Games & Apps.
- Under 'Games' on the left, select Roblox.
- On the right, select 'Delete App'.
- Confirm by selecting 'Yes'.
- Reinstall Roblox by selecting 'Install App'.
- Enter your Roblox account credentials and select 'Install'.
- Once installed, select 'Launch App'.
- Select your profile and select 'Settings'.
- Under 'General', select 'Delete My Account'.
- Confirm by selecting 'Yes'.
- Restart your Xbox One.
- Once restarted, select 'My Games & Apps' and select Roblox.
- Under 'Games' on the left, select 'Add New Game'.
- Under 'Category', select 'Roblox Games'.
- Under 'Title', enter your desired game name.
- Select 'Add'.
- Once the game has been added, select 'Play'.
- If you encounter an error code while playing, select 'Settings' and select 'Debugging'.
- In the 'Debugging' section, select 'Console'.
- In the 'Console' window, enter 'roblox.ErrorCode=104' and press enter.
- If the error has been resolved, select 'Close'.
5. Contact Roblox customer support
- First, open the roblox app on your Xbox One and select "Support" from the main menu.
- Select "Contact Support" from the menu.
- Enter your roblox error code in the "Subject" field and provide as much information as possible in the "Message" field.
- Click "Send Message" and wait for a response from Roblox customer support.