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How to fix Roomba error 5?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Room error 5 is a very common error code for the Roomba robotic vacuum cleaners. This error code indicates that the Roomba's sensors are dirty and need to be cleaned. The sensors are located under the dust bin and can be easily accessed and cleaned with a cotton swab or a soft cloth.

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1. Restart the Roomba

  1. Make sure the Roomba is properly plugged in and has enough battery power.
  2. Hold down the ‘Power’ button for two seconds to turn the Roomba off.
  3. Lift the Roomba off the floor by the front wheels.
  4. Hold down the ‘Power’ button and the ‘Reset’ button at the same time for two seconds to restart the Roomba.
  5. Once the Roomba has restarted, release the ‘Power’ button and the ‘Reset’ button.

2. Check for blockages

The steps to check for blockages in order to fix roomba error 5 are as follows:

  1. Check the roomba's battery level. If it is low, charge it up.
  2. If the roomba is plugged into an outlet, make sure the outlet is working.
  3. If the roomba is on, check the cord for any breaks or cuts.
  4. If the roomba is off, remove any obstructions from the roomba's vacuum intake.
  5. Check the roomba's filters. If they are dirty, replace them.

3. Clean the sensors

The first step is to unplug the roomba from the wall and remove the battery. Next, remove the dustbin and brush from the roomba. Next, remove the two screws that hold the top cover of the roomba on. Now, you will need to remove the top cover of the roomba. Once the top cover is removed, you will see the four sensors. To clean the sensors, you will need to use a damp cloth and water. Make sure to clean all of the dust and debris from the sensors. Once the sensors are clean, replace the top cover of the roomba and screw the screws back in. Now, you are ready to reattach the battery and plug the roomba back into the wall.

4. Update the firmware

  1. Plug in the power cord to the roomba and plug it in to an outlet.
  2. Press and hold the power button for several seconds until the roomba starts up.
  3. Select "Settings" on the roomba.
  4. Select "Software Update."
  5. Select the firmware version that you would like to update to.
  6. Click "Update."
  7. The roomba will start updating and may take a few minutes.
  8. When the update is finished, the roomba will restart.
  9. Select "Settings" on the roomba and select "Software Update."
  10. Select the firmware version that you would like to update to.
  11. Click "Update."
  12. The roomba will start updating and may take a few minutes.
  13. When the update is finished, the roomba will restart.

5. Replace the battery

Remove the screws that hold the battery in place. Lift the battery out of the robot. Replace the battery with a new one. Reinstall the screws.