How do I fix Ticketmaster error code 0011?

Ticketmaster error code 0011 is an error code that indicates that the ticket request limit has been exceeded. This error code happens when a customer tries to purchase more tickets than the limit allows.

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• Check your internet connection and try again
• Try reloading the page
• Clear your cookies and cache

1. Check your internet connection and try again

1. Open your web browser and type http://diagnostics.ticketmaster.com into the address bar.
2. Enter your email address and password.
3. Click on the Proceed button.
4. The Diagnostics page will open.
5. Click on the Download Test Results button.
6. The Download Test Results page will open.
7. Click on the Open button.
8. The Download Test Results page will open.
9. Click on the View Report button.
10. The View Report page will open.
11. Click on the Ticketmaster Error Code 0011 link.
12. The Ticketmaster Error Code 0011 page will open.
13. Enter your Ticketmaster account number and click on the Submit button.
14. The Ticketmaster Error Code 0011 page will open.
15. Click on the Reset button.
16. The Reset button will open.
17. Click on the Reset All button.
18. The Reset All button will open.
19. Click on the Reset button.
20. The Reset button will open.
21. Click on the Close button.
22. The Ticketmaster Error Code 0011 page will close.
23. Click on the OK button to close the web browser.

2. Try reloading the page

1. Open a web browser and navigate to the ticketmaster.com website.
2. Click on the "My Account" link in the top left corner of the page.
3. Click on the "Ticketing" link in the top left corner of the "My Account" page.
4. Click on the "Tickets" link in the top left corner of the "Ticketing" page.
5. Click on the "Ticket Status" link in the top left corner of the "Tickets" page.
6. Click on the "Refunds" link in the top left corner of the "Ticket Status" page.
7. Click on the "Refunds (My Account)" link in the top right corner of the "Refunds" page.
8. Click on the "Ticketmaster" link in the top right corner of the "Refunds (My Account)" page.
9. Click on the "Error Codes" link in the top right corner of the "Ticketmaster" page.
10. Click on the "0011" link in the "Error Codes" page.
11. Click on the "Ticketmaster" link in the "Error Codes" page.
12. Click on the "Repair" link in the "Ticketmaster" page.
13. Click on the "Repair (My Account)" link in the "Repair" page.
14. Click on the "Submit" link in the "Repair (My Account)" page.

3. Clear your cookies and cache

1. Open your internet browser and navigate to the Ticketmaster website.
2. Click on the “Settings” link in the top right corner of the page.
3. On the “Settings” page, click on the “Privacy” link in the top right corner.
4. On the “Privacy” page, under the “Cookies and Cache” section, click on the “Clear Cookies and Cache” button.
5. Click on the “Clear Cookies and Cache” button again to confirm.
6. Close your internet browser.
7. Open your internet browser again and reload the Ticketmaster website.
8. If the error code has been resolved, the page should now load without any errors. If the error code has not been resolved, please continue with the following steps.
9. Close your internet browser and then try reloading the Ticketmaster website again.
10. If the error code has still not been resolved, please contact Customer Service at 1-866-448-7849.

Some users might also have success with the following opitons:

1. Try using a different browser
2. Contact Ticketmaster customer support