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How to fix TicketMaster error code 0002?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The ticketmaster error code 0002 is a problem that can occur when trying to purchase tickets online. This error code means that the credit card information that was entered is invalid. This can happen for a number of reasons, such as entering the wrong credit card number or expiration date. If you see this error code, it is important to check your credit card information and try again.

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  • ticketmaster error code 0002

1. Check your internet connection

  1. If you are using a computer, open your internet browser and type in "www.ticketmaster.com".
  2. Click on the "My Account" link on the top right of the screen.
  3. On the My Account screen, click on the "Connection" tab.
  4. On the Connection tab, you will see information about your current internet connection.
  5. If you are using a mobile phone, open the "Settings" menu and tap on the "Network" button.
  6. On the Network screen, tap on the "Network Type" button and select "Wifi".
  7. On the Wifi Network screen, tap on the "Connection" button.
  8. On the Connection screen, tap on the "Check Connection" button.
  9. On the Check Connection screen, you will see a message about your internet connection. If you are connected to the internet, you will see a green checkmark next to the "Connection" button. If you are not connected to the internet, you will see a red checkmark next to the "Connection" button.
  10. If you are not connected to the internet, you will need to try to connect to the internet again. You can do this by either using your computer or by using your mobile phone.

2. Try clearing your cookies and cache

  1. Visit the "Settings" tab on your browser and click on "General."
  2. Select the "Cookies" option and clear all cookies and cache files.
  3. If you are unable to clear your cookies and cache, try restarting your browser.
  4. If clearing your cookies and cache still does not fix the ticketmaster error code 0002, please contact customer service.

3. Try using a different browser

  1. Open a new browser window and navigate to ticketmaster.com.
  2. Click the “Enter” button to submit your ticket.
  3. If you get an error code, follow the instructions below to try to resolve the issue.
  4. If you are still having difficulty using ticketmaster.com, please contact customer service for assistance.

If you didn't find success with an option above, then try:

  1. If you're using a VPN, try disabling it
  2. Try accessing the site from a different location
  3. Wait a few minutes and try again
  4. Contact Ticketmaster customer support