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How do I fix the Ticketmaster Error Code 0001?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Ticketmaster error code 0001 is an error that can occur when trying to purchase tickets through the ticketing service. This error can happen for a variety of reasons, such as the event being sold out, the website being down, or the user's account not having enough funds to purchase the tickets. If this error code occurs, it is recommended that the user try again later or contact customer support for help.

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1. Check your internet connection

-Open a web browser and go to https://www.ticketmaster.com/en/support/ -On the main page, click on the "Connection Status" link in the header. -On the "Connection Status" page, you will see a list of the internet connections on your computer. -If the connection is not working, you will see an error message. -To fix the connection, you will need to either fix the connection or restart your computer.

2. Try again later

  1. Navigate to your account page on Ticketmaster.com.
  2. On the account page, click on the "My Tickets" tab.
  3. Under the "My Tickets" tab, click on the "Tickets I Have Purchased" tab.
  4. On the "Tickets I Have Purchased" tab, click on the "Tickets With Error" tab.
  5. On the "Tickets With Error" tab, you will see the ticket you are having issues with listed.
  6. Click on the "Try Again Later" button next to the ticket you are having issues with.
  7. On the "Try Again Later" page, click on the "Submit" button.
  8. On the "Submit" page, enter your email address and password.
  9. Click on the "Submit" button.
  10. You will receive a confirmation email with further instructions.

3. Clear your cookies and cache

  1. Open your web browser and navigate to www.ticketmaster.com
  2. Click on the “Settings” link at the top of the page
  3. Under the “Cookies and cache” heading, click on the “Clear cookies and cache” button
  4. Click on the “Clear cookies and cache” button again to confirm
  5. Reload the page to see if the error code has been resolved

4. Contact Ticketmaster customer support

  1. Login to your account on Ticketmaster.com.
  2. Click on "My Account."
  3. Under "My Orders," click on the order you wish to contact customer support for.
  4. Under "Contact Us," click on "Contact Us Now."
  5. Fill out the form with your information and click "Submit."
  6. Ticketmaster will contact you via phone or email to help resolve your issue.