How to fix a Twitch error code: 0x103311a0?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

This error code occurs when there is a problem with the Twitch account that is being used. This can happen for a variety of reasons, including when the account is suspended or when the user is trying to log in from a different location.

1. Check your internet connection

  1. Open the "Internet Options" program on your computer.
  2. Click on the "Connections" tab.
  3. Under "Local Area Connection," click on the "Properties" button.
  4. Under "Internet Protocol Version 4 (TCP/IPv4)," click on the "Properties" button.
  5. In the "General" tab, make sure that the "Use the following DNS servers" radio button is selected.
  6. Type the following addresses into the "Server" and "Address" fields, replacing "localhost" with the IP address of your computer.
  7. Under "Default Gateway," type the IP address of your router.
  8. Click on the "OK" button.
  9. Close the "Internet Options" program.

2. Update your graphics drivers

  1. Open the Nvidia Control Panel.
  2. Under the Display menu, select Change Settings.
  3. In the Display settings window, expand the Graphics category and select your graphics card.
  4. Under the Driver tab, select the Update Driver button.
  5. If prompted, select the Browse my computer for driver software option.
  6. Select the Recommended tab and select the latest driver from the list.
  7. Click OK to update the driver.
  8. If prompted, reboot your computer.
  9. If the driver update fails, try reinstalling the graphics driver.

If the answers above didn't work then you should also try:

  1. Restart your computer
  2. Update your Windows operating system
  3. Reset your graphics settings in Twitch
  4. Close other programs that may be using your webcam or graphics card
  5. Try a different browser