Unfortunately email has stopped on Android

What is error message ‘Unfortunately email has stopped’ on Android?

“Unfortunately email has stopped” is an error that usually occurs when the email application on your Android device crashes. It is a fairly common error and is the same as the kind of error you get with other applications you have downloaded on your device. In the other error, you might see the error message “unfortunately (name of app) has stopped.”

Both errors have something to do with the way Android devices work.

 

How can you fix ‘Unfortunately email has stopped’ on Android?

Some of the common fixes include:

  • Disabling Android System WebView
  • Clearing the cache

 

Please see our in-depth walk-through solutions below.

Staff Asked on April 20, 2018 in Android.
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2 Solution(s)

Solution 1. Disable Android System WebView

“Unfortunately email has stopped” in Android might be caused by an Android service called Android System WebView. The service might be interfering with your email application.  Try to disable or uninstall the Android System WebView to fix the error. See the instructions below on how to.

  1. Go to Settings.
  2. Tap Application.

    RE: Unfortunately email has stopped on Android

  3. Look for Android System WebView and then Tap it.
  4. Tap Force to stop and then tap Disable or Uninstall.

In case an update was done and the error is back, it is possible that the update might have turned on the Android System WebView, disable it again.

Staff Answered on April 22, 2018.
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Solution 2. Clear the cache

A cache problem might be causing the “Unfortunately email has stopped” in your Android email application. Try to clear the email application that has an error.

  1. Go to Settings.
  2. Tap Application.
  3. Look for the Email application that has an error and then tap it.
  4. Tap Force stop.
  5. Tap Clear cache and see if the error is fixed.
  6. If not, Clear Data and redownload the patch.
Staff Answered on April 22, 2018.
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