Windows error code 0x80004005 (XP & Vista)

What is ‘Windows error code 0x80004005’? 

Windows error code 0x80004005 usually occurs when the Shared Folders, Drives, Virtual Machines cannot be accessed and also when the Windows Updates fails to install. The error may also occur when a file that is required by Windows Product Activation (WPA) is missing. This may occur when a third-party backup utility or an anti-virus is blocking the installation and when the filed required by WPA has been manually modified.

 

How can you fix ‘Windows error code 0x80004005’?

Some of the common fixes include:

  • Logging in as Administrator
  • Fixing the shared folder
  • Deleting SoftwareDistribution and running DISM command with sfc/ scannow command
  • Fixing in Microsoft Outlook
  • Fixing in Virtual Machine
  • Activating Windows via the internet or phone

 

Please see our in-depth walk-through solutions below.

Staff Asked on July 20, 2017 in Microsoft Windows.
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6 Solution(s)

Solution 1. Log in as an Administrator

“Windows error code 0x80004005” may occur when you are attempting access a file or a setting, which requires administrator permission. If you are not the owner of the PC, please request assistance. If you are, please log in as an administrator, see below for the instructions.

  1. Click Start and then type in CMD.
  2. Right-click CMD and select run as admin.
  3. In the Command Prompt type in net user administrator /active:yes and then hit the Enter key.

    RE: Windows error code 0x80004005

  4. Click start, then click the power button and select sign-out.
  5. Then, log in as an Administrator.
Staff Answered on May 15, 2018.
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Solution 2.  Fix in the shared folder

“Windows error code 0x80004005” may also occur in network file sharing if it is being blocked. Check your network sharing configuration, including the other computer if it is correctly configured. You could disable the anti-virus or firewall because either may also be blocking your network sharing. The error may also be caused by a bad registry, see below on how to fix it.

Turn on network sharing

You must be signed in as an administrator to be able to turn network discovery on or off. Please see solution 1,

  1. Go to control panel, click Network and Sharing.
  2. Click Change advanced sharing setting.

    RE: Windows error code 0x80004005

  3. Click  Turn on network discovery, Turn on file and printer sharing and Allow Windows to manage homegroup connection (recommended).
  4. You may also want turn on or off some setting in the Guest or Public and All networks.
  5. Click Save change when done.

Disable anti-virus and firewall

For the antivirus, right-click the lower right side and select disable the antivirus.

Turn off Windows Firewall

  1. Turn off Windows Firewall.
  2. Go to control panel ====> System and Security ===> Windows Firewall ===> Customize Settings.

    RE: Windows error code 0x80004005

  3. Then restart.

Edit registry

  1. Click Windows Start, type in regedit and press Enter.
  2. In the registry window go to HKLM\SOFTWARE\Microsoft\ Windows\ CurrentVersion\ Policies\System. 

    RE: Windows error code 0x80004005

  3. In the System folder, create a key, name it LocalAccountTokenFilterPolicy. Follow the image above.
  4. Double click LocalAccountTokenFilterPolicy set the value to numeric 1 and hit OK.
  5. If your PC is running Windows 32 bit version, use DWORD.
  6. If your PC is running Windows 64 bit version, use QWORD.
  7. Reset your computer and then try to access the shared folder.
Staff Answered on May 15, 2018.
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Solution 3. Delete SoftwareDistribution and run DISM command with sfc /scannow command

“Windows error code 0x80004005” may also be caused by the downloaded files for Windows Update. The files may be damaged,  which is causing the error. You may want to repeat the download by deleting the SoftwareDistribution files. Additionally, you may want to run DISM command with sfc /scannow command to check the files if they are 100% functional.

Delete SoftwareDistribution

  1. Windows Start. Type “services “in the search bar and press enter. A services window will pop up.

    RE: Windows error code 0x80004005

  2. Look for “Windows Update” service. Right-click it and select stop. (Don’t close the window yet.)
  3. Browse to C:\Windows\SoftwareDistribution\download
  4. Crt + A to highlight all files. Press right click on the highlighted files. The select delete. Wait until all files are deleted.
  5. Return to the services window. Look for “Windows Update” service. Right-click it, select start then restart your computer.

Run DISM command with sfc /scannow command

  1. Click Windows Start, type in Command prompt.

    RE: Windows error code 0x80004005

  2. Right-click and run as Admin.
  3. Type in or copy and paste this command DISM.exe /Online /Cleanup-image /Restorehealth to the Command Prompt.
  4. Wait until the process is complete.
  5. Type in or copy and paste this command  sfc /scannow to the Command Prompt.
  6. Wait until the process is complete, and then Run Windows update.
Staff Answered on May 15, 2018.
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Solution 4. Fix in Microsoft Outlook

“Windows error code 0x80004005” in Microsoft Outlook may also be caused by an anti-virus or a misconfigured Microsoft Outlook. To solve the problem, disable the anti-virus or reconfigure your Microsoft Outlook. See steps below.

Option 1. Disable Antivirus

Disable anti-virus or disable only anti-virus blocking feature.

Option 2. Configure Microsoft Outlook

  1. Click Files, select Options and click Mail.

    RE: Windows error code 0x80004005

  2. Under Message arrival, select or clear the Display a Desktop Alert checkbox.

 

Staff Answered on May 15, 2018.
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Solution 5. Fix in Virtual Machine

“Windows error code 0x80004005” in Virtual Machine could also be caused by disabled Secure Virtual Machine mode in the BIOS setting or your Virtual machine subfolder are corrupted. To fix the error, see instructions below.

Option 1. Secure Virtual Machine (SVM) mode

  1. Restart your computer.
  2. Press Del to enter Bios.

    RE: Windows error code 0x80004005

  3. In the Bios interface, go to Advance
  4. Look for Secure Virtual Machine mode or SVM mode and enable it.
  5. Press F10 and save,

Option 2. Delete .Virtualbox folder

  1. Go to C:\  => Users ==> Username. Mine is C:\Users\Gino.

    RE: Windows error code 0x80004005

  2. Look for .Virtualbox folder and delete it.

 

Staff Answered on May 15, 2018.
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Solution 6. Activate Windows via Internet or phone 

“Windows error code 0x80004005” in Windows activation may also be caused by an incorrect product key or invalid product key. You may want to retry activating it or calling Microsoft to assist you.

NOTE: For Windows 10, if you have activated your product key from your previous PC, it can not be used anymore. Since Windows 10 product key can only be used once per PC or Laptop.

Activate Windows Via Internet

  1. Click Windows Start and then type in slui 3. 

    RE: Windows error code 0x80004005

  2. Then input your activation key.
  3. If that doesn’t work, it is recommended that you contact Microsoft Support center and explain to them your problem in detail.

Activate Windows Via Phone

  1. Click Windows Start and then type in slui 4 or right-click Windows start, then click “Run” and type in “Slui 4.

    RE: Windows error code 0x80004005

  2.  When a window appears, select your country and click “Next.”
    NOTE: Don’t close the window yet.
  3. Call the toll-free number while in front of your computer.
  4.  A confirmation ID will be given to you by the automated phone system.
  5. Type in the Confirmation ID into the box and click activate.
Staff Answered on May 15, 2018.
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