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How do I fix Wyze Error Code 90?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

The Wyze error code 90 is an error that can occur when the Wyze app is unable to connect to the Wyze servers. This can happen for a variety of reasons, such as if the Wyze servers are down for maintenance, or if there is an issue with your internet connection. If you see this error, it is recommended that you try again later.

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1. Restart the Wyze app

  1. Tap on the Menu button
  2. Tap on the “Settings” option
  3. Tap on the “Restart” button
  4. Confirm the restart by clicking on the “Yes” button
  5. The Wyze app will restart and the error code 90 should be fixed

2. Check your internet connection

  1. Open the Wyze app and go to Settings.
  2. Under "Wi-Fi", tap on the name of your network.
  3. If the network is connected, you'll see a green checkmark next to it. If not, you'll see a red X.
  4. If the network is connected, tap on the link to it in the "Status" column.
  5. If the network is connected, you'll see the internet speed in Mbps in the "Speed" column.
  6. If the network is not connected, you'll see a message saying "Not connected to network."
  7. Tap on the "Connect" button.
  8. If the network is not connected, you'll be asked to enter your Wi-Fi password.
  9. If the network is connected, you'll be asked to confirm that you want to connect.
  10. If the network is connected, you'll be asked to allow Wyze to connect to it.
  11. If the network is not connected, you'll be asked to enter your Wi-Fi password again.
  12. If the network is connected, you'll be asked to allow Wyze to access the internet.
  13. If the network is not connected, you'll be asked to enter your Wi-Fi password a third time.
  14. Wyze will start the connection process.
  15. If the network is not connected, you'll be asked to wait while Wyze tries to connect again.
  16. If the network is not connected, you'll be asked to restart your device.
  17. If the network is not connected, you'll be asked to try again in a few minutes.
  18. If the network is not connected, you'll be asked to contact your ISP.

3. Uninstall and reinstall the Wyze app

  1. Go to the Wyze app store on your phone and find the Wyze app you want to uninstall.
  2. Tap on the app icon and then tap on the “Uninstall” button.
  3. Tap on the “Confirm uninstall” button.
  4. Once the Wyze app has been uninstalled, go to your phone’s Settings app and scroll down to “Apps”.
  5. Tap on the “All” tab and then tap on the “Wyze” app.
  6. Click on the “Uninstall” button next to the Wyze app.
  7. Once the Wyze app has been uninstalled, go to your phone’s Settings app and scroll down to “General”.
  8. Tap on the “Restore” button and then select the “Wyze” app from the list of apps that will be restored.
  9. Once the Wyze app has been restored, click on the “OK” button.
  10. If the Wyze app does not start automatically, click on the “Start” button and then click on the Wyze app icon.

4. Contact Wyze customer support

  1. Open Wyze app and go to Settings.
  2. Tap on "Contact Support".
  3. Enter your Wyze error code and click on "Submit".
  4. Wyze support team will contact you and help with the issue.