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How do I fix xmeye login failed?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The xmeye login failed error code occurs when the user's credentials are invalid or have expired. This can happen for a number of reasons, such as the user forgetting their password or username, or the account being suspended or deleted. In some cases, it may also be caused by a technical issue on the server.

Users typically search for a solution by asking about:

  • xmeye error code 10005
  • xmeye login failed

1. Check the internet connection and try again

  1. In your web browser, open the xmeye login page.
  2. If you are unable to access the xmeye login page, verify that you are connected to the internet and that your web browser is up-to-date.
  3. If you are still unable to access the xmeye login page, try the following steps: a. In your web browser, type the following address into the address bar: https://www.xmeye.com b. If the xmeye login page appears, try to log in. c. If the xmeye login page does not appear, try the following steps: a. In your web browser, type the following address into the address bar: https://www.xmeye.com/login b. If the login form appears, try to log in. c. If the login form does not appear, try the following steps: a. In your web browser, type the following address into the address bar: https://www.xmeye.com/signin b. If the sign in form appears, try to sign in. d. If you are still unable to log in, please contact customer service.

2. Check the xmeye app and try again

  1. Click on the three lines in the top left corner
  2. Select the menu option "Settings"
  3. Click on "Account"
  4. Enter your xmeye login credentials and click on the "Login" button
  5. If the login fails, click on the "Forgot your login details?" link and enter your email address and password to get back into your account

3. Check the xmeye website and try again

  1. Navigate to the xmeye website.
  2. Click on the “Login” button on the top right-hand corner of the screen.
  3. Enter your username and password.
  4. If the login process fails, please follow the steps below: a. Verify that you have entered the correct username and password. b. Check that your browser is configured to accept cookies. c. Verify that the xmeye website is accessible from your computer and from the internet.
  5. If the login process still fails, please contact the xmeye team for further assistance.

4. Uninstall and reinstall the xmeye app

  1. Launch the xmeye app on your device.
  2. Tap on the menu icon in the top-left corner of the app.
  3. Select “Settings.”
  4. Under “Applications,” scroll down and tap on the “xmeye” app.
  5. Tap on the “Uninstall” button.
  6. Tap on the “Reinstall” button.
  7. Tap on the “Finish” button.

If the answers above didn't work then you should also try:

  1. Restart the device and try again
  2. Contact xmeye customer support