How to Fix 0xc0000428

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

0xc0000428 is a Windows error code that indicates a failure to load a required DLL file. This can happen for a number of reasons, including a corrupt or missing DLL file, a faulty hardware driver, or a virus or malware infection. In most cases, you can fix this problem by using the Windows System File Checker tool to scan for and repair any corrupted or missing files.

Users typically search for a solution by asking about:

  • error code: 0xc0000428
  • 0xc0000428

1. Run the System File Checker

  1. Open the Command Prompt and type "systemfilecheck" without the quotes.
  2. If the systemfilecheck utility is not installed on your computer, you will need to install it. To do so, follow the instructions that are provided by the system file checker.
  3. Once the systemfilecheck utility is installed, you can run it by typing "systemfilecheck /fix."
  4. The systemfilecheck utility will scan your computer for missing, damaged, or corrupted system files. If it finds any problems, it will provide you with instructions on how to fix them.

2. Copy the missing file from another computer

  1. Open Windows Explorer and navigate to the folder that contains the file that needs to be copied.
  2. Right-click on the file and select Copy.
  3. Go to the destination computer and paste the file into the appropriate location.
  4. Close Windows Explorer.

3. Run a virus scan

  1. Open an elevated command prompt
  2. Change to the directory where the virus scan files are stored
  3. Type the following command to start the virus scan: scannow.exe /repair
  4. If the scan is successful, the command will finish without error and you will be returned to the elevated command prompt. If the scan is unsuccessful, the command will return an error message.
  5. You can repeat the steps to run the virus scan as needed.

4. Boot into Safe Mode

  1. Restart your computer.
  2. When the computer starts up, press the F8 key to enter the boot menu.
  3. Select Safe Mode with Networking.
  4. After the computer enters Safe Mode, press the R key to start the Recovery Console.
  5. Type the following command and press Enter: bcdedit /set {default} safebootnetwork
  6. Type the following command and press Enter: bcdedit /set {default} safebootmodeset=1
  7. Type the following command and press Enter: bcdedit /set {default} safebootnetworking on

Some users might also have success with the following opitons:

  1. Reinstall Windows