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How to fix the error 8024402f?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

The 8024402f error code typically occurs when the Windows Update service is unable to connect to the Microsoft Update servers. This can be caused by a number of factors, including a firewall or proxy server configuration, or a temporary issue with the Microsoft Update servers. In most cases, this error can be resolved by simply restarting the Windows Update service.

Users typically search for a solution by asking about:

  • windows error code 8024402f
  • 8024402f

1. Restart the computer and try again

  1. Restart your computer.
  2. If you are having trouble logging in, try restarting your computer and logging in again.
  3. If you are still having trouble, try starting your computer in safe mode.
  4. If you are still having trouble, try reinstalling the operating system.

2. Check for updates again

  1. Click on Windows Update.
  2. On the left hand side, under the heading "Windows Update," click on the "Check for updates" link.
  3. On the "Windows Update" page, click on the "View installed updates" link.
  4. On the "Windows Update" page, under the heading "Install updates" (if it is not already displayed), click on the "Install updates" link.
  5. On the "Install updates" page, under the heading "Select updates to install" (if it is not already displayed), click on the "Select updates to install" link.
  6. On the "Select updates to install" page, select the updates that you want to install.
  7. Click on the "Install" button.
  8. When the updates have been installed, click on the "Close" button.
  9. Restart your computer.

3. Try a different internet connection

  1. Open the Control Panel.
  2. Click on the Network and Internet connection icon.
  3. Right click on your Internet connection and select Properties.
  4. Select the Connections tab.
  5. Right click on the connection that you want to try and select Properties.
  6. Select the Properties of the connection that you want to try.
  7. Select the Advanced tab.
  8. Select the TCP/IP Settings radio button.
  9. Select the Use the following IP address and subnet mask option.
  10. Enter the following IP address in the Address field. 192.168.1.1
  11. Enter the following subnet mask in the Subnet Mask field. 255.255.255.0
  12. Click on the OK button.
  13. Close the Properties window.
  14. Click on the Connect button.
  15. Enter the following credentials in the Login box. username: admin password: password

4. Temporarily disable any firewall or anti-virus software and try again

  1. Open the Control Panel.
  2. Click on the System and Security category.
  3. Click on the Firewall icon.
  4. Click on the Temporarily disable button.
  5. Restart your computer.
  6. Attempt to install the software again.

5. Contact Microsoft support

  1. Launch the Microsoft support application.
  2. Click on "Support" on the main menu.
  3. In the left-hand menu, click on "Contact Microsoft support."
  4. Enter the required information in the "Contact information" field.
  5. Click on "Next."
  6. In the "Subject" field, enter "8024402f error."
  7. In the "Message" field, describe the issue that you are experiencing.
  8. Click on "Send."
  9. If you receive a response from Microsoft support, follow the instructions that are provided.