How to fix an app store status code error?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The App Store status code error is a error that happens when you are trying to update or download apps from the App Store. This error code can happen for a few reasons, but the most common reason is because your device is not connected to the internet. This error can also happen if the App Store is down or if there is a problem with your Apple ID.

You are here because you have a question about:

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  • app store status code error

1. Check your internet connection and try again

  1. Go to the App Store and open the app you were trying to open.
  2. If the app opens, the problem is with your internet connection and not with the App Store. If the app does not open, check the following:
  • Make sure that you have an active internet connection.
  • Try opening the app from a different device or from a different location.
  • Try restarting your device.
  • Try opening the App Store app on a different device.
  • Try changing your network connection.
  • Try removing and reinstalling the app.
  • If you still cannot open the app, contact Apple Support.

2. Update your device to the latest iOS version

  1. Go to the Settings app on your device.
  2. Scroll down and tap on General.
  3. Tap on Software Update.
  4. Tap on the Update button.
  5. Enter your Apple ID and password.
  6. Tap on the Update button again.
  7. Your device will start the update process.
  8. Once the process is complete, your device will restart.
  9. You should now see the latest iOS version available on your device.

3. Restart your device

  1. Open the Settings app on your device.
  2. Select General.
  3. Select Reset and Reset All Settings.
  4. Select Erase All Content and Settings.
  5. Select Reset Device.
  6. Select OK to confirm.
  7. After your device restarts, check to see if the app store error has been resolved.

4. Check for updates to your apps

  1. Open the App Store on your device.
  2. Go to the Updates tab.
  3. Tap on an app.
  4. On the app's detail page, tap on the Updates tab.
  5. If there are any available updates, tap on the Update button.
  6. If the update is a major update, Apple may ask you to restart your device. Tap on the restart button and restart your device.
  7. Once the device has restarted, tap on the App Store icon on the home screen and then on the Updates tab.
  8. If there are any updates available, they will be listed. Tap on the Update button for the app.
  9. If the update is a minor update, it will not have a button, and you will be asked to install it. Tap on the Install button.
  10. Once the update has been installed, the app store status code error will be resolved.

5. Contact the app developer

  1. Launch the App Store on your device and enter the app's ID or name.
  2. Tap on the "Developers" tab and select "Contact Developer"
  3. Enter the app's developer ID and email address.
  4. Tap on the "Send Message" button and wait for a response.
  5. If there is a problem with the app store's status code, the app developer will respond with a fix.

6. Delete and reinstall the app

  1. Open the App Store on your device.
  2. Tap on the app you want to delete.
  3. Tap on the three lines in the top left corner of the screen.
  4. Tap on Delete.
  5. Tap on Reinstall.
  6. Tap on OK.

Still not working? maybe try one of these options:

  1. Reset your device