Home > code 800736b3

How to fix code 800736b3?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The code 800736b3 is a Windows Update error code. This code means that the Windows Update service is not running. The Windows Update service is responsible for downloading and installing updates for Windows. If the service is not running, Windows will not be able to check for or install updates. This error can be caused by a variety of factors, including malware, a corrupt registry, or a corrupted update file.

You are here because you have a question about:

  • error code 800736b3
  • code 800736b3

1. Restart your computer and then try to install the update again

  1. Restart your computer.
  2. Click on the "Start" button and then select "Restart."
  3. After your computer restarts, choose "Shutdown" from the menu.
  4. Press "F8" to open the "Boot Options" screen.
  5. Select "Reboot" and then press "Enter."
  6. After your computer restarts, choose "Install Windows Updates" from the "Boot Options" screen.
  7. Select "Yes" to install the update.
  8. After the update is installed, choose "Restart" from the "Install Windows Updates" screen.
  9. Choose "OK" to restart your computer.
  10. After your computer restarts, try to install the update again.

2. Try installing the update using a different internet connection

  1. Download the update from the Microsoft Update website.
  2. Double-click the update to install it.
  3. If the update requires a restart, you will need to restart your computer.
  4. Please note that if you are using assisted living or home health care services, the update may not be able to be installed on your device. In this case, please contact your service provider.

3. Temporarily disable your antivirus software and then try to install the update again

  1. Open your antivirus software and go to the "Update" tab.
  2. Click on the "Check for updates" button.
  3. If there is an available update, click on the "Update" button.
  4. If there is not an available update, click on the "Cancel" button.
  5. Go to the "Settings" tab.
  6. Click on the "General" button.
  7. Click on the "Disable antivirus protection" button.
  8. Click on the " OK " button.
  9. Restart your computer.
  10. Attempt to install the update again.

4. Clear the contents of the Windows Software Distribution folder and then try to install the update again

  1. Start Windows Update by clicking the Start button, typing Windows Update, and then clicking the Update tab.
  2. On the Home tab, in the Search box, type Windows Update, and then press ENTER.
  3. In the list of results, under Installed updates, click See all updates.
  4. Under Windows Update content, on the left, under Installed updates, click the update that you want to clear.
  5. Click Clear.
  6. On the Update tab, under See all updates, click Install updates.
  7. Under Updates to install, on the left, under Recommended updates, click Update for Windows (KB890830).
  8. Click Install.
  9. If the installation is successful, on the Update tab, under Windows Update content, under Installed updates, click the update that you cleared.
  10. Click OK.

5. Try installing the update using the Microsoft Update Troubleshooter

  1. Open the Microsoft Update Troubleshooter.
  2. On the left-hand side, select your operating system.
  3. On the right-hand side, select the Update problem that you are trying to fix.
  4. On the next page, select the action that you want to take.
  5. On the next page, select the update that you want to install.
  6. On the next page, review the information.
  7. If you are happy with the update, click Next.
  8. If you are not happy with the update, click Back and make changes to the information.
  9. On the next page, click Install.
  10. If the update is successful, you will be prompted to restart your computer.

6. Run the System File Checker tool and then try to install the update again

Open the System File Checker tool. Click on the Start button and search for "system file checker". When System File Checker is found, click on it. Click on the "Scan for issues" button. When System File Checker finds the issue, click on the "Check for update" button. When the update is found, click on the "Install" button. When the update is installed, click on the "Close" button. If the issue is still present, repeat the steps to run the System File Checker tool and then try to install the update again.

Some users might also have success with the following opitons:

  1. Try installing the update in clean boot mode.