How to fix the error 0x8000ffff?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Error code 0x8000ffff is a Windows error code that indicates a failed attempt to connect to a Windows update server. This error code can happen for a number of reasons, including network problems, firewall settings, or incorrect proxy settings.

Users typically search for a solution by asking about:

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1. Check for updates to Windows and install any that are available

  1. In Windows 8, Windows 8.1, or Windows 10, open the Update and Security window.
  2. On the left side, under "Update settings," click Check for updates.
  3. In the list of available updates, select the update that you want to install.
  4. On the right side, under "Update type," select Install.
  5. If a restart is required, click Restart now.
  6. After the update is installed, click OK.
  7. Close the Update and Security window.

2. Run the System File Checker tool and repair any corrupted system files

  1. Open the "System File Checker" tool by pressing the Windows key + R.
  2. Type "sfc" in the command prompt and press Enter.
  3. The System File Checker tool will start scanning your computer for corrupted system files.
  4. If it finds any corrupted system files, it will offer to repair them.
  5. If you decide to repair the corrupted system files, the System File Checker tool will start the repair process.
  6. Depending on the size of the corrupted system file, the repair process might take a few minutes or hours to complete.
  7. Once the repair process is complete, the System File Checker tool will report any repaired files and give you a chance to restart your computer if you're prompted to do so.

3. Reset the Windows Store cache

  1. Open Settings from the Start menu.
  2. Under Apps, select Windows Store.
  3. On the Store tab, select Clear data.
  4. Click Clear store.

4. Re-register the Windows Store apps

  1. Open the Settings app on your device
  2. Under the Apps & Features section, tap on the Windows Store app
  3. Under the app’s registration information, tap on the “Re-register” button
  4. Enter your Windows account password and tap on the “Re-register” button again
  5. If prompted, tap on the “Restart” button on your device in order for the changes to take effect

5. Run the DISM tool and repair any corrupt Windows system files

  1. Open the command prompt and type "Dism"
  2. To repair a Windows system file, you need to specify the file name and the type of repair you want to perform. For example, to repair the system file that is responsible for the error 0x8000ffff, you would type "Dism.exe /image:C:\Windows\System32\drivers\etc\hosts" and press Enter.
  3. To repair all system files, you would type "Dism.exe /online /Cleanup-Image /RestoreHealth" and press Enter.

If you didn't find success with an option above, then try:

  1. Perform a clean boot of Windows.
  2. Perform a factory reset or clean install of Windows.