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How to fix the error code 1007 on OneDrive?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

The error code 1007 onedrive is a problem that can occur when users are trying to access their onedrive account. This can be caused by a variety of factors, including incorrect login information, a problem with the onedrive account itself, or a problem with the user's internet connection. This error can be frustrating for users, as it can prevent them from being able to access their onedrive account.

Users typically search for a solution by asking about:

  • one drive error code 1007
  • error code 1007 onedrive

1. Restart your device and try again

Press and hold the power button for about 10 seconds until the device powers off. Press and hold the power button for about 10 seconds until the device powers on. Press and hold the volume up button and the home button at the same time until the device powers off. Press and hold the volume down button and the home button at the same time until the device powers off. Press and hold the power button for about 10 seconds until the device powers off. Press and hold the power button for about 10 seconds until the device powers on. Press and hold the volume up button and the home button at the same time until the device powers on. Release the power button. Press and hold the volume down button and the home button at the same time until the device powers off. Release the volume up button. Press and hold the power button for about 10 seconds until the device powers off. Press and hold the power button for about 10 seconds until the device powers on. Release the volume down button. Press and hold the power button for about 10 seconds until the device powers off. Press and hold the power button for about 10 seconds until the device powers on. Release the volume down button. Press and hold the power button for about 10 seconds until the device powers off. Press and hold the power button for about 10 seconds until the device powers on. Release the volume up button. Press and hold the power button for about 10 seconds until the device powers off. Press and hold the power button for about 10 seconds until the device powers on. Release the volume down button. Press and hold the power button for about 10 seconds until the device powers off. Press and hold the power button for about 10 seconds until the device powers on. Release the volume down button. Press and hold the power button for about 10 seconds until the device powers off. If the device still does not start, try restarting your computer.

2. Check your internet connection and try again

  1. Open the "Internet Options" app on your computer.
  2. Click the "Advanced" tab.
  3. Under the "Connection" heading, click the "Properties" button.
  4. Under the "Internet Protocol Version 4 (TCP/IPv4)" heading, click the "Properties" button.
  5. Under the "TCP/IPv4 Properties" tab, make sure that the "Use the following DNS server addresses" box is checked.
  6. In the "Primary DNS Server" text box, type the address of a DNS server that is on your network.
  7. In the "Secondary DNS Server" text box, type the address of a DNS server that is not on your network.
  8. Click OK.
  9. Close the "Internet Options" app.
  10. Open the "OneDrive" app.
  11. Under the "File Explorer" heading, click the "OneDrive" tab.
  12. Under the "Settings" heading, click the "Advanced" tab.
  13. In the "OneDrive TCP/IP Settings" section, make sure that the "Use the following DNS server addresses" box is checked.
  14. In the "Primary DNS Server" text box, type the address of a DNS server that is on your network.
  15. In the "Secondary DNS Server" text box, type the address of a DNS server that is not on your network.
  16. Click OK.
  17. Close the "OneDrive" app.
  18. Open the "Error 1007" message.
  19. Under the "Additional Information" heading, click the "Internet Connection" link.
  20. Under the "Details" heading, make sure that the "Use the following DNS server addresses" box is checked.
  21. In the "Primary DNS Server" text box, type the address of a DNS server that is on your network.
  22. In the "Secondary DNS Server" text box, type the address of a DNS server that is not on your network.
  23. Click OK.
  24. Close the "Error 1007" message.
  25. Try to open the "OneDrive" app.

3. Try signing in with a different account

  1. Open OneDrive on your computer.
  2. Click the three lines in the top left corner of the window.
  3. Click Account.
  4. Select the account you want to use.
  5. Click Sign In.
  6. Enter your login information.
  7. If you're not signed in, sign in.
  8. If you're still having trouble, try one of these solutions:
  • Reset your password.
  • Try signing out and then signing in again.
  • Contact Microsoft support.

4. Update the OneDrive app

  1. Click on the App Store icon on the Home Screen of your device.
  2. Scroll down to the OneDrive app and click on it.
  3. On the app's main screen, click on the "Update" button.
  4. On the "Update" screen, click on the "Check for updates" button.
  5. If the OneDrive app needs to be updated, a notification will appear on your screen asking you to click on the "Update" button.
  6. Click on the "Update" button.
  7. Once the OneDrive app has been updated, a notification will appear on your screen stating that the update has been successful.

5. Uninstall and reinstall the OneDrive app

  1. Open the Windows 10 Start menu and click on the OneDrive app.
  2. Click on the three lines in the top left corner of the app and select Settings.
  3. In the Settings window, click on the Uninstall button.
  4. In the Uninstall window, click on the Yes button.
  5. After the uninstall has been completed, open the Start menu and click on the OneDrive app again.
  6. Click on the three lines in the top left corner of the app and select Settings.
  7. In the Settings window, click on the Reinstall button.
  8. In the Reinstall window, click on the Yes button.
  9. After the reinstall has been completed, open the Start menu and click on the OneDrive app again.
  10. Click on the three lines in the top left corner of the app and select Settings.
  11. In the Settings window, click on the Sync button.
  12. In the Sync window, click on the Refresh button.
  13. If the error code 1007 has been fixed, the OneDrive app should now be syncing correctly.

6. Contact Microsoft support

  1. Go to the Microsoft website and type in "support.microsoft.com" into the search bar.
  2. Sign in to your Microsoft account.
  3. Click on the "Support" tab and select "request a support ticket" from the menu bar.
  4. Fill out the ticket form with your account information and the error code that you are experiencing.
  5. Click on the "submit" button and wait for a response.
  6. If Microsoft support is unable to resolve your issue, they may be able to direct you to a Microsoft partner who can help you out.