Error code 1309 is a Windows error code that indicates a corrupt or damaged file. This can happen if the file is damaged during download or if it is damaged during installation. This error can also happen if the file is not compatible with the operating system.
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1. Check the spelling of the file name and path
- Open the file explorer and browse to the file whose spelling you wish to check.
- Right-click on the file and select Properties.
- On the General tab, look for the File name field and make sure that the spelling in this field matches the spelling of the file name you are checking.
- If the file name is correct, but the path is incorrect, then you need to correct the path in the File path field.
2. Check to see if the file has been moved or renamed
- Navigate to the folder where the file is located
- Right-click on the file and select Properties
- On the General tab, click on the File System tab
- In the File System section, click on the Volumes button
- If the file is located on a volume that has been deleted, renamed, or moved, the File System section will report that the volume is unavailable and you will receive an error code of 1309. If the file is located on a volume that is available, the File System section will report that the file is on the volume and you will not receive an error code.
3. Update your software or drivers
- Check for updates available from your device manufacturer or your operating system provider
- If there are any available updates, install them
- If there are no available updates, try to fix the problem with the software or drivers themselves
- If the problem is still not fixed, try to reinstall the software or drivers
Still not working? maybe try:
- Check your computer for malware.
- Check the permissions on the file.
- Run a disk check.
- Restore the file from a backup.
- Contact the software manufacturer for support.