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How to fix Error Code 5 in Google Chrome?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

Error code 5 is a Chrome browser error that indicates a problem with the website's SSL certificate. This can happen for a number of reasons, including the website not having a valid SSL certificate, or the certificate not being configured properly. If you're seeing this error, it's likely that the website you're trying to visit is not secure and you should avoid entering any sensitive information on the site.

Users typically search for a solution by asking about:

  • chrome error code 5
  • error code 5 chrome

1. Check your internet connection

  1. In chrome, open the menu on the top-left and select "Settings".
  2. On the Settings page, under "Advanced", select "Network".
  3. On the Network page, under "General", select "Check internet connection".
  4. If there is an error code, it will be listed next to the "Status" column.
  5. To fix the error, select the appropriate action from the "Fix" column.

2. Check if the website is down

In order to check if the website is down, one can use the web server status tool from the Chrome web browser. Another way to check if the website is down is to check if the website's domain name is Reachable from the web browser.

3. Clear your cookies and cache

  1. Open Chrome browser and go to “Settings” tab.
  2. Under “History” section, click on “Clear browsing data” button.
  3. Under “History” section, click on “Clear cookies and cache” button.
  4. Click on “Clear browsing data” button again to confirm the clearing of browsing data.
  5. Click on “Clear cookies and cache” button again to confirm the clearing of cookies and cache.

4. Reset your browser

In most cases, resetting your browser will fix error code 5. This will remove any existing browser data, temporary files, and browsing history, and restore your browser to its default settings. To reset your browser:

  1. Click the "Settings" icon on the top toolbar of your browser.
  2. Click on "Advanced" in the "Settings" menu.
  3. In the "Advanced" settings window, click on the "Reset" button.
  4. In the "Reset browser" window, click on the "Reset" button.
  5. Click on the "Close" button to return to the "Settings" window.

Some users might also have success with the following opitons:

  1. Try a different browser