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How do I fix error code 7 on Spotify?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

Error code 7 is a Spotify error code that is typically caused by a problem with the user's internet connection. This error can also be caused by a problem with the user's computer or by a Spotify server issue.

1. Check your internet connection

  1. Go to https://www.spotify.com/ and sign in.
  2. Click on the "Settings" button in the top right corner of the screen.
  3. Under the "General" tab, click on the "Connection" button.
  4. On the "Connection" page, you'll see a list of all the devices you have connected to your account. In the "Status" column, you'll see a number that corresponds to the device's connection status.
  5. If the connection status is "Not Connected," there may be something wrong with your internet connection. To fix this, you'll need to try connecting to the internet again using a different device or via a different internet connection.
  6. If the connection status is "Connected but Slow," you may have a problem with your internet connection. To fix this, you'll need to try connecting to the internet again using a different device or via a different internet connection, or try updating your software.
  7. If the connection status is "Connected and Good," your internet connection is good and you don't need to take any other action.

2. Clear your Spotify cache

  1. Open Spotify and sign in
  2. Click on the three lines in the top left corner of the main screen
  3. Under "Settings," select "History."
  4. On the History page, select the album or song you want to clear the cache for
  5. Under "Settings," select "History Clear Cache."
  6. Click on the "Clear Cache" button.
  7. If the error code 7 pops up again, repeat steps 4-6.

3. Reinstall Spotify

  1. Download and install the Spotify app on your device.
  2. Open the Spotify app and sign in.
  3. On the main screen, click on the three lines in the top left corner.
  4. Select "Apps & Features."
  5. Under "Installed Apps," click on "Spotify."
  6. On the "Spotify" screen, click on the "Rebuild Database" button.
  7. On the "Spotify" screen, click on the "Restart" button.
  8. After the Spotify app has restarted, sign in again.
  9. On the main screen, click on the three lines in the top left corner.
  10. Select "Apps & Features."
  11. Under "Installed Apps," click on "Spotify."
  12. On the "Spotify" screen, click on the "Update" button.
  13. On the "Update" screen, click on the "Restart" button.
  14. After the Spotify app has restarted, sign in again.
  15. On the main screen, click on the three lines in the top left corner.
  16. Select "Apps & Features."
  17. Under "Installed Apps," click on "Spotify."
  18. On the "Spotify" screen, click on the "Uninstall" button.
  19. On the "Spotify" screen, click on the "Delete Data" button.
  20. After the Spotify app has been uninstalled, sign out of the app.
  21. On the main screen, click on the three lines in the top left corner.
  22. Select "Apps & Features."
  23. Under "Installed Apps," click on "Spotify."
  24. On the "Spotify" screen, click on the "Delete" button.
  25. After the Spotify app has been deleted, sign out of the app.