How do I fix error ws-37403-7?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

One of the most common error codes on the PlayStation 4 is error WS-37403-7. This error code indicates that the PlayStation 4 cannot connect to the PlayStation Network. This can be due to a number of reasons, such as a poor internet connection, a problem with the PlayStation Network, or a problem with the PlayStation 4 itself. There are a few things that can be done in order to try and fix this error code. First, try restarting the PlayStation 4 and see if that helps. If that doesn't work, try connecting to the PlayStation Network using a different internet connection. If that still doesn't work, then there may be a problem with the PlayStation 4 itself and it may need to be repaired or replaced.

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1. Restart your PlayStation 4 system

  1. On the PlayStation 4 system’s main menu, select “System Settings.”
  2. Select “Restart System.”
  3. Press the power button to restart the system.
  4. After the system has restarted, select “System Settings” again and select “Restart System.”
  5. Follow the on-screen instructions to restart the PlayStation 4 system again.

2. Go to Settings > PlayStation Network/Account Management > Restore Licenses

  1. On your PlayStation 4 system, go to Settings.
  2. Select PlayStation Network/Account Management.
  3. Select Restore Licenses.
  4. Enter your PlayStation 4 system's PlayStation Network/Account Management password.
  5. Select Restore licenses.
  6. Select the licenses you want to restore.
  7. Select Restore.
  8. If the licenses were successfully restored, you will see a message that states "Your licenses have been restored."

3. Try signing in to PlayStation Network again

If you are experiencing an error when trying to sign in to PlayStation Network, there are a few steps you can take to try and fix the issue. First, make sure that your PlayStation Network account is properly registered and set up. Next, try rebooting your PlayStation 4. Finally, try signing in to PlayStation Network again.

If the answers above didn't work then you should also try:

  1. If the error persists, please contact PlayStation Support.