How do I fix WS-116415-8?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The ws-116415-8 error code is a PlayStation 4 error code that indicates a problem with the system's Wi-Fi connection. There are a few potential causes for this error, including a problem with the Wi-Fi router or a problem with the PlayStation 4 itself. This error can be fixed by restarting the PlayStation 4 and the Wi-Fi router.

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  • ws-116415-8

1. Re-download and install the game

  1. Log into your PS4 system.
  2. Select the "Settings" option from the main menu.
  3. Select "System Settings."
  4. Select "System Update."
  5. Select "Check for Updates."
  6. If there are any updates available, they will be displayed.
  7. Select "Update."
  8. Select "Install."
  9. Select "Yes to All."
  10. Once the update is complete, select "Restart System."
  11. Once the system has restarted, select "Play."
  12. If the game does not launch, please try restarting your PS4 system again. If the game still does not launch, please contact customer support.

2. Delete the game and re-download it

  1. Launch the PlayStation 4 system and go to the System Menu.
  2. Select "Settings" from the System Menu.
  3. Select "System."
  4. Select "Storage."
  5. Select "Delete Game."
  6. Select "Yes."
  7. Select "Re-download Game."
  8. Select "Yes."

3. Verify the game files

  1. Verify game files in the game directory:
  • Confirm game files are present and up-to-date
  • Review the file sizes and compare with expected values
  • Check for specific file types that may be corrupted or missing
  • Compare game files against known good versions
  • Verify game files against game update files
  1. Repair game files:
  • If the game files are corrupted or missing, repair them using the appropriate file repair tools
  • If the game files are not corrupt, but are missing specific types of files, add them manually
  • If the game files are not corrupt or missing any specific files, then the game may be playable without further intervention

4. Restore the game from a backup

  1. Navigate to the game installation directory
  2. Extract the backup
  3. Navigate to the backup directory
  4. Restore the game
  5. Play the game

5. Contact the game developer for support

  1. Click on the "Contact Us" link on the ws-116415-8 support page.
  2. Enter your account name and email address in the appropriate fields.
  3. Click on the "Submit" button.
  4. A confirmation message will be sent to you.
  5. Click on the "Send" button.
  6. A message will be sent to the game developer with your support request.