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How to fix the error code 80090030?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Error code 80090030 happens when the game is unable to connect to the server. This can be caused by a number of things, including a bad internet connection, a problem with the server, or a problem with the game itself.

Users typically search for a solution by asking about:

  • error code - 80090030
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1. Restart your computer and try again

  1. Restart your computer.
  2. If you are prompted to enter the administrator password, type it in and click OK.
  3. Click the Start button, type "regedit" in the Start Search box, and then press ENTER.
  4. In the Registry Editor window, on the left, under the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}\Enumeration, right-click the ErrorCode subkey, and then click Modify.
  5. In the Value data field, type 80090030.
  6. Click OK.
  7. Close Registry Editor.
  8. Restart your computer.

2. Uninstall and reinstall the game or program

  1. Launch the game or program.
  2. If the game or program does not start, click the "Start" button, and then click the "Run" button.
  3. Type "msconfig" in the "Run" dialog box, and then click the "OK" button.
  4. In the "System Configuration" window, click the "Advanced" tab, and then click the "Uninstall a Program" button.
  5. In the "Programs" list, select the game or program that you want to uninstall, and then click the "Uninstall" button.
  6. In the "Confirm Uninstall" window, click the "OK" button.
  7. If the game or program that you want to uninstall is not installed on your computer, Windows will display the following message: "This program cannot be installed because it is not a supported program." In this case, click the "Uninstall" button, and then follow the steps that are displayed.
  8. After the game or program has been uninstall, Windows will display the following message: "The program <program name> has been uninstalled."
  9. Click the "Start" button, and then click the "Run" button.
  10. Type "regedit" in the "Run" dialog box, and then click the "OK" button.
  11. In the "Registry Editor" window, click the "HKEY_LOCAL_MACHINE" folder, and then click the "Software" subfolder.
  12. In the "Software" subfolder, click the "Microsoft" subfolder, and then click the "Games" subfolder.
  13. In the "Games" subfolder, delete the "xlive.dll" file.
  14. If the "xlive.dll" file is not found, Windows will display the following message: "The file xlive.dll is not found." In this case, click the "Uninstall" button, and then follow the steps that are displayed.
  15. After the "xlive.dll" file has been deleted, Windows will display the following message: "The program <program name> has been uninstalled."

3. Run a virus scan of your computer

  1. Open the "Start" menu and select "All Programs".
  2. Click on "Accessories".
  3. Right-click on the "Command Prompt" icon and select "Run as Administrator".
  4. Type the following command and press Enter: scannow
  5. If the virus scan is successful, you will see a message like the following: The scan was completed successfully. If the scan is not successful, you will see a message like the following: The scan was not completed because the target computer is not responding.
  6. To fix the error code 80090030, you will need to follow the instructions that are provided by the virus scan.

4. Update your drivers

  1. Go to the Device Manager by pressing "Windows" button and type "device manager" in the search box
  2. Under Hardware Controllers, expand "PCI Devices" and find the device that has the error code 80090030.
  3. Right-click on the device and select "Update Driver".
  4. In the "Driver File" box, browse to the driver file that you downloaded from the manufacturer.
  5. Click on "Browse" and select the driver file.
  6. Click on "Install".
  7. When the driver installation is complete, reboot your computer.

5. Check for updates for the game or program

  1. Open the game or program.
  2. If the game or program is an executable file, right-click on it and select "Properties."
  3. On the "General" tab, click on the "Update" button.
  4. If the "Check for updates" dialog box appears, click on the "OK" button.
  5. If the "Check for updates" dialog box doesn't appear, the game or program is already up to date.

Some users might also have success with the following opitons:

  1. Try running the game or program in compatibility mode.
  2. Disable any antivirus or security software temporarily.
  3. Contact the game or program developer for support.