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GTA 5 Xbox 360 online unknown network error

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By Genesis and InahUpdated on June 3rd, 2022

GTA 5 Xbox 360 online unknown network error is an error that usually occurs when you lose connection to the session.

1. Check GTA and Xbox live server

"GTA 5 Xbox 360 online unknown network error" may appear when the GTA online server or the Xbox Live server is unreachable. Check both servers if one of them is currently offline. For GTA online server check this link here, while for the Xbox Live server, check this link here. Please wait until the server is online.

Check GTA and Xbox live server
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2. Check Internet connection

If the servers are up and running, the internet connection might be causing the “GTA 5 Xbox 360 online unknown network error.” It could be caused by a poor internet connection. A network firewall that blocks the connection or a problem with the internet setup.

First, check the internet connection speed by using the speedtest.net. If the speed is below recommended 3Mbps download and 1Mbps upload, you may want to upgrade your internet. However, if your internet subscription meet is more than that, you may want to call your internet service provider (ISP). They could be under maintenance result to an issue with your internet speed.

Next, if your internet connection is fine power cycle both your Xbox 360 and your modem router. You may have a cache problem. To power cycle, simply turn off the devices, then unplug it for at least three minutes.

If you are using WiFi, make sure to place your Xbox 360 near the modem router or use an ethernet cable.

If the issue persists, you might be using separate modem and router, directly connect your Xbox 360 to the modem to bypass routers firewall. If it fixes the problem, configure your router. Also, check your router firmware it could be out of date. Updating the router firmware might also fix the problem.

3. Change NAT type to open

"GTA 5 Xbox 360 online unknown network error" may an issue with Network Address Translation (NAT) types. It could incompatible with the other players. Please reset network factory default.

Change NAT type to open
Image Credit: genesismarasigan / ErrorSolutions.tech
  1. Go to Settings.
  2. Then Network Settings.
  3. Then select Configure Network.
  4. Then select Restore to Factory Defaults.
  5. Select Yes to confirm.

4. Set up DNS

“GTA 5 Xbox 360 online unknown network error” could be due to the auto obtained DNS server. Try to set manually input a DNS on your Xbox 360. It could fix the problem with the GTA 5 network error. DNS can be obtained from internet service provider ISP, or use a public DNS such as Google Public DNS.

Set up DNS
Image Credit: genesismarasigan / ErrorSolutions.tech

To change the Xbox 360 DNS

  1. Go to Settings.
  2. Then Network Settings.
  3. Then select Configure Network.
  4. Then select DNS settings.
  5. Manually configure it.
  6. Select Yes to confirm.
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