How to fix Hulu error code 500 on TV?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The Hulu error code 500 is a general error code that indicates a problem with the Hulu servers. This error code can happen for a variety of reasons, including maintenance on the Hulu servers, or a problem with your internet connection. If you see this error code, it is recommended that you try again later.

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1. Check your internet connection

  1. Open the Hulu app on your TV.
  2. If you're using an Apple TV, press the menu button and select System Preferences.
  3. If you're using an Android TV, press the home button and select Settings.
  4. Select the Network tab.
  5. If you see an error code, like 500, it means your internet connection is not working. Try restarting your modem and/or router. If that doesn't work, try using a different internet connection.

2. Restart your device

  1. On your Hulu device, go to Settings.
  2. Select Network & Connections.
  3. Under 'Your current network', select 'Restart your device'.
  4. If prompted, enter your password.
  5. Once your device has restarted, sign back in to Hulu.
  6. Select your Hulu account from the 'Your account' section.
  7. Under 'My devices', select the device you're trying to fix.
  8. Select 'Restart'.
  9. After your device has restarted, sign back in to Hulu.
  10. If prompted, select your language and region.

3. Update your device's software

  1. Open the device's Settings app.
  2. Under System, find and select Updates.
  3. On the Updates screen, find and select Hulu.
  4. On the Hulu screen, find and select the update you want to install.
  5. On the update screen, find and select Install.
  6. On the Install screen, find and select OK.
  7. After the update is complete, find and select Restart.
  8. After the device restarts, find and select Hulu again.
  9. On the Hulu screen, find and select the sign in screen.
  10. Enter your Hulu account information and sign in.

4. Check for updates to the Hulu app

  1. Open the Hulu app on your registered device
  2. If available, sign in
  3. On the home screen, select the "Settings" button
  4. Select "General"
  5. Select the "Software Update" button
  6. If available, select the "Check for updates" button
  7. If available, select the "Install" button
  8. Review the update information and select the "Install" button
  9. When the update is complete, the app will restart
  10. The "Settings" button will return to the home screen

5. Delete and reinstall the Hulu app

If you are experiencing an error code 500 when trying to access Hulu on your TV, there are a few steps you can take to troubleshoot and hopefully resolve the issue. The first step is to try deleting and reinstalling the Hulu app from your device. If that does not fix the issue, you can try resetting your TV's network settings. If those measures do not work, you may need to contact customer support.

6. Contact Hulu support

1.First, sign in to your Hulu account. 2.Next, click on the "Help" button located on the main menu. 3.From the "Help" menu, select "Contact Us." 4.Enter your email address and password in the appropriate fields, and click "Sign In." 5.Once you are logged in, click on the "Contact Us" button again. 6.On the "Contact Us" page, select "Support" from the menu. 7.Select "I have a question about my account" from the "What can I help you with?" dropdown menu. 8.Enter your question in the "Question" field. 9.Select "I need help with my account" from the "How can I help you?" dropdown menu. 10.Select the appropriate category from the "Help Me Choose" dropdown menu. 11.Click on the "Submit" button. 12.You will be transferred to the "Support" contact form. 13.Complete the form and click on the "Submit" button.