How do I fix Hulu error Runtime-2?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Hulu error runtime-2 is an error code that indicates an issue with the Hulu app or website. This error can occur for a variety of reasons, including an outdated or corrupt Hulu app, a problem with the Hulu website, or a problem with the device on which Hulu is being accessed. This error can be frustrating and may prevent users from being able to access Hulu content. There are a few things that can be done in order to fix this error, including restarting the Hulu app or website, clearing the cache and cookies, or updating the Hulu app.

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1. Check your internet connection

  1. In your web browser, type "https://www.hulu.com/" into the address bar.
  2. If you are using a desktop computer, click on the "Hulu" icon in the top right corner of the browser window.
  3. If you are using a mobile device, tap on the "Hulu" icon on the home screen.
  4. If you are having trouble logging in to your account, please see our troubleshooting guide.
  5. If you are still experiencing problems, please follow the steps in our troubleshooting guide.

2. Restart your device

  1. Launch the "Settings" app on your device.
  2. Navigate to "General" and then "Restart."
  3. Tap on the "Restart" button.
  4. Your device will restart and you will be prompted to select a language.
  5. Select "English (U.S.)."
  6. Tap on the "Restart" button again.
  7. Your device will restart and you will be presented with the "Setup Wizard."
  8. Follow the on-screen instructions to complete the restart process.
  9. Once your device has restarted, open the "Hulu" app and try to watch a video.

3. Clear your browser's cache and cookies

  1. Open your web browser and navigate to hulu.com.
  2. On the homepage, click the gear icon in the top right corner of the screen.
  3. In the menu that appears, click Clear Cache.
  4. In the window that pops up, click Clear Cookies.
  5. Click OK to close the window.

4. Try using a different browser

  1. Open your web browser and type "chrome://flags" into the address bar.
  2. On the resulting page, click on the "Enable experimental web platform features" button.
  3. Scroll down to the "Experimental Web Platform Features" section and select the "Hulu" option.
  4. Click on the "Enable" button.
  5. Refresh your browser window and try viewing Hulu content again.

5. Contact Hulu customer support

  1. Go to Hulu's website and sign in.
  2. On the main page, click on the "Help" button.
  3. On the "Help" page, click on the "Contact Us" button.
  4. On the "Contact Us" page, enter your contact information and click on the "Submit" button.
  5. A message will appear stating that your contact information has been submitted.
  6. Click on the "Contact Us" button again and a new page will appear.
  7. On the new page, click on the "Live Chat" button.
  8. On the "Live Chat" page, enter your problem and click on the "Enter" button.
  9. A live chat agent will appear and will be able to help you with your problem.