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How do I fix a Liftmaster Error Code 1-5?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

Liftmaster error code 1-5 occurs when the door opener is not receiving power. This can be caused by a number of things, such as a blown fuse, a tripped circuit breaker, or a loose wire.

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1. Check the electrical supply to the opener

  1. Verify that the breaker panel is properly configured and that the proper electrical supply is being provided to the opener.
  2. Check the fuse and circuit breaker panel for any open or blown fuses.
  3. Check the circuit breaker panel for any overloaded circuits.
  4. Check the electrical supply to the opener for any loose wires or damaged connectors.
  5. Check the door operation and sensors to ensure that they are working properly.

2. Check for loose, damaged or disconnected wires

  1. Locate the problem area by inspecting the wiring near the lift.
  2. Test the electrical continuity of each wire by touching each wire to another wire and noting whether the lights turn on or off.
  3. If any of the wires are loose, damaged or disconnected, replace the wire with a new one.
  4. Test the electrical continuity of the new wire by touching it to the other wires and noting whether the lights turn on or off.
  5. If the problem persists, consult a professional for further repairs.

3. Check for obstructions in the tracks

  1. Check for obstructions in the tracks using a camera or other tracking device.
  2. If the obstruction is found, remove it.
  3. If the obstruction is not found, continue to step 4.
  4. If the obstruction is not found after checking the tracks multiple times, then the liftmaster error code 1-5 is caused by a problem with the lift or the cable. In this case, the liftmaster must be replaced.

4. Check the force setting

  1. Go to the Home section of the LiftMaster account and select the Device Profile for the garage door you are trying to troubleshoot.
  2. Click on the Force Setting drop-down menu and select the setting you want to check.
  3. Click on the Check Force button to check the current force setting.
  4. If the force setting needs to be changed, click on the Change Force button to change the setting.

If you didn't find success with an option above, then try:

  1. Check for a jammed carriage.
  2. Check the door balance.