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How to Fix NBA 2K19 Error Code 4b538e50?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

There are a few reasons why the nba 2k19 error code 4b538e50 might pop up. One reason could be that there's a problem with the game's server, and the connection is timing out. Another possibility is that the game files are corrupted, and need to be reinstalled. It's also possible that your graphics card or other hardware isn't compatible with the game.

If you're seeing this error code, it's recommended that you try restarting your console or PC, and then check to see if the problem persists. If it does, you may need to delete the game and reinstall it. You can also try contacting 2K support for more help.

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1. Restart the game

  1. If you are using a controller, unplug the controller from your computer.
  2. Click the "Start" button and type "cmd".
  3. In the "Command Prompt" window, type "reset", without the quotes.
  4. Click "Yes" to reboot your computer.
  5. When your computer reboots, go to the "NBA 2K19" game folder and double-click "Nba2k19.exe".
  6. If you are using a keyboard and mouse, unplug the keyboard and mouse from your computer.
  7. Click the "Start" button and type "cmd".
  8. In the "Command Prompt" window, type "reset", without the quotes.
  9. Click "Yes" to reboot your computer.
  10. When your computer reboots, go to the "NBA 2K19" game folder and double-click "Nba2k19.exe".
  11. If you are using a controller, plug the controller into your computer.
  12. Click the "Start" button and type "nba2k19".
  13. If you are using a keyboard and mouse, plug the keyboard and mouse into your computer.
  14. In the "NBA 2K19" game lobby, click "Play".
  15. If you are using a controller, click "Start" and then click "Play".
  16. If you are using a keyboard and mouse, click "Start" and then click "Play".

2. Quit the game and restart

  1. Go to your game folder.
  2. Delete the NBA 2K19 folder.
  3. Copy the NBA 2K19 folder from your backup.
  4. Launch the game.
  5. Rename the NBA 2K19 folder to NBA 2K19.
  6. Play the game.

3. Delete the game and reinstall

  1. On your Xbox One, open the My Games and Apps menu.
  2. Select NBA 2K19 and press the Y button to open the Game Details menu.
  3. Under the "History" tab, select "Delete Game."
  4. Press the A button to confirm the deletion.
  5. If you have an active Xbox Live Gold membership, you will be prompted to re-download the game. If you do not have an active Xbox Live Gold membership, the game will be available for purchase from the Xbox Store.
  6. Once the game is installed, launch it and select "Launch NBA 2K19."
  7. If you experience any issues, please visit the NBA 2K19 support page for troubleshooting tips.

4. Verify the game files

  1. Verify the game files by checking for errors.
  2. If there are any errors, fix them.
  3. Re-install the game.
  4. Try to play the game.

5. Contact 2K support

  1. Launch NBA 2K19 and sign in.
  2. Click on the "Support" tab and select "Contact Support."
  3. Enter your product key and click "Submit."
  4. A support agent will be assigned to you and will help you troubleshoot the issue.